HP Insight Remote Support Software
HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable improved delivery of your HP Warranty, HP Care Pack Service or HP contractual support agreement. HP Insight Remote Support supplements your monitoring, 24x7 to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product’s service level. Notifications may be sent to your authorized HP Channel Partner for
•HP Insight Remote Support Standard: This software supports server and storage devices and is optimized for environments with
•HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers, storage, network, and SAN environments, plus selected
Details for both versions are available at:
http://www.hp.com/go/insightremotesupport
To download the software, go to Software Depot:
http://www.software.hp.com
Select Insight Remote Support from the menu on the right.
New and changed information in this edition
The following additions and changes have been made for this edition:
•The following information has been updated:
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Added support for AM396A HP Integrity BL870c i4 Upgrade
Appendix title changed for clarity on RAID configuration contents “RAID configuration and other utilities” (page 125)
Typographic conventions
This document uses the following typographical conventions:
Command | A command name or qualified command phrase. |
Computer output | Text displayed by the computer. |
A key sequence. A sequence such as | |
| must hold down the key labeled Ctrl while you press another key |
| or mouse button. |
ENVIRONMENT VARIABLE | The name of an environment variable, for example, PATH. |
ERROR NAME | The name of an error, usually returned in the errno variable. |
Key | The name of a keyboard key. Return and Enter both refer to the |
| same key. |
User input | Commands and other text that you type. |
Variable | The name of a placeholder in a command, function, or other |
| syntax display that you replace with an actual value. |
120 Support and other resources