Troubleshooting, No image is displayed | LG Electronics 42WL10MS

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54TROUBLESHOOTING

TROUBLESHOOTING

No image is displayed

Problem	Resolution
Is the product power cord	yy See if the power cord is properly connected to the outlet.
connected?
Does the 'Out of range'	yy The signal from the PC (video card) is out of the vertical or horizontal
message appear?	frequency range of the product. Adjust the frequency range by
	referring to the Specifications in this manual.
	* Maximum resolution
	RGB : 1920 x 1080 @ 60 Hz
	HDMI/DVI : 1920 x 1080 @ 60 Hz
Does the 'Check signal cable'	yy The signal cable between PC and product is not connected. Check
message appear?	the signal cable.
	yy Press the 'INPUT' menu in the remote Control to check the input
	signal.

'Unknown Product' message appears when the product is connected.

	Problem		Resolution
Did you install the driver?		yy See if the plug&play function is supported by referring to the video
			card user manual.

	'Key Lock On' message appears.

	Problem		Resolution
The 'Key Lock On' message		yy The Lock function prevents the OSD settings from being changed
appears when pressing the			inadvertently. To release the lock, go to Menu and Option and disable
Menu button.			the Key Lock option.

Image 55

LG Electronics 42WL10MS, 47WL10MS owner manual Troubleshooting, No image is displayed, Problem Resolution

Contents

Monitor Signage Page Contents Specifications IR Codes Controlling the Multiple Product Licenses Assembling and Preparing Accessories ST-200T Stand Screws Optional AccessoriesSP-2000 Cable holder Speaker Cable Tie Screws Connection panel Parts and buttonsScreen Marks Description To organize the cables Connecting the stand Connecting the speaker Using the IR Receiver Using the Mounting Cable Tie Portrait Layout Using the Kensington security system Mounting on a wall A Button Toggles between numerical and alphabetical Remote ControlVolume Up / Down Power Function Navigation buttons Scrolls through menus orOne step in user interaction Returns to Monitor set Connecting to a PC Using the Monitor SETRGB connection DVI connection Hdmi connection IR Receiver connection Selecting an image mode Adjusting the screenCustomizing image options Selecting an sound mode Adjusting the soundCustomizing PC display options Selecting an input source Using additional optionsUsing the input list Customizing sound options 169 Just Scan Zoom Cinema Zoom Adjusting aspect ratioMode RGB DVI Hdmi ARC DTV PC, RGB PC Just Scan Depending on model Connecting to a wired networkSelect IP Auto Setting or IP Manual Setting Entertainment Close Return to the previous menu Tips for Network settingNetwork Status Ting the network Tips for using USB storage devices Connecting USB storage devices Photo List Browsing files RP,TP,ASF,WMV,FLV Supported file format Energy Saving but Viewing moviesButtonDescription Exit Return to Movie List Video options Tips for using playing video files Language or Repeat Picture Size, Audio Language, Subtitle Photo List Viewing photos Saving Using photo optionsPhoto options BGM Fades the slide out slowly before playing to the next slide Transition Effect Option Sound Mode, Clear Voice II or Balance Listening to music Music List Control playback by using the following buttons Viewing the Contents List DivX VOD Registration DivX VOD GuideDivX VOD Deregistration PIP/PBP Using PIP/PBPMovie List Photo List Accessing main menus Customizing Settings Picture Picture settings Screen Picture Mode options Off/High/Low Setting Description DynamicOff/High Medium/Low Dynamic Color Audio Audio settings Time Time settings Option Option settings 270 Setting Description Tile Mode To use this function Tile Mode Natural mode Tile Mode PIP PositionTop left Bottom left Size Top right Bottom right RGB HDMI/DVI Audio cable Picture ID Network Network settings HD Receiver Making ConnectionsCamcorder/Camera Gaming device DVI connection Connecting to a HD receiverDVD, Camcorder, Camera Gaming Device or VCR player Connecting to a USB Connecting to the LANComponent connection DVI Cable Daisy Chain Monitors Problem Resolution TroubleshootingNo image is displayed After-image appears on the product Screen image looks abnormal Screen color is abnormal Audio function does not workOperation does not work normally LAN, DVI, USB Specifications Applicable only for models that support the speakers 47WL10MS Mm x 699.9 mm x 297.7 mm / 16.8 kg Dimensions 1074.3 78.6 15.3 Resolution Component RGB PC supported mode DTV ModeHDMI/ DVI/ Display PortPC supported mode Resolution Horizontal Vertical FrequencykHz FrequencyHz Code Hexa Function IR Codes Communication Parameter Connecting the cableRS-232C Configurations Controlling the Multiple Product Command Data Command reference listHexadecimal English Transmission Transmission / Receiving protocolAcknowledgement Input Select Command x b Power Command k a Energy Saving Command j qAspect Ratio Command k c Position Command f q Brightness Command k h To adjust the screen brightnessColor Command k i To adjust the screen color Tint Command k j To adjust the screen tint Size Command f s Position Command f r Balance Command k tAuto Configuration Command j u Treble Command k r Volume Mute Command k e To control the Volume Mute on/off Bass Command k s To adjust the Bass valuesVolume Control Command k f To set the playback volume Off TimerRepeat Mode/ Time Command f e Sleep Time Command f f To set the Sleep Time On Timer Input Command f uPower On Delay Command f h Language Command f ISM mode Command j p Auto Off Command f gFail Over Select Command m i To set the Fail Over function Tile ID Command d i To set Tile ID Reset Command f kTile Mode Command d d Tile Mode Check Command d z To check Tile Mode status DPM Select Command f j Tile H Size Command d gTile V Size Command d h To adjust the Tile Vertical size Natural Mode In Tile Mode Command d j OSD Select Command k l FAN Fault Check Command d w To check the fan errorsRemote Controller Lock/ Key Lock Command k m Key Command m c 56. S/W Version Command f z Serial No.Check Command f yBacklight Command m g To adjust the screen backlight PC Power Command d s PC Power Control Command d t Declaration of Conformity No 3840TRL098E 0801-REV00