Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
PROBLEM |
| POSSIBLE CAUSE |
| REMEDY |
|
|
|
|
|
No power. | • | The AC input cord is disconnected. | • | Connect cord securely. |
| • | Poor connection at AC wall outlet or the | • | Check the outlet using a lamp or |
|
| outlet is dead or off. |
| another appliance. |
|
|
|
|
|
No sound. | • | The speaker wires are disconnected. | • | Check the speaker connections. |
| • | The MASTER VOLUME is adjusted too low. | • | Adjust the MASTER VOLUME. |
| • | The MUTE button is pressed to ON. | • | Press the MUTE button to cancel the |
|
|
|
| muting effect. |
| • | The selected decoding mode is not | • | Select the available decoding mode. |
|
| matched to the input signal format. |
|
|
| • | Incorrect selection of input source. | • | Select the desired input source |
|
|
|
| correctly. |
| • | Incorrect connections between the | • | Make connections correctly. |
|
| components. |
|
|
| • | The USB cable is separated during | • | Execute a media player again. |
|
| playing a file on the |
|
|
|
|
|
|
|
No sound from the | • | Surround mode is switched off (normal | • | Select a surround mode. |
surround speakers. |
| stereo mode). | • Adjust MASTER VOLUME and | |
|
|
| ||
| • | MASTER VOLUME and surround level |
| surround level. |
|
| are too low. | • | Select a stereo or surround source. |
|
|
| ||
| • | Monaural source is used. | • | Select the desired surround speaker |
|
|
| ||
| • | Surround speaker setting is “NONE”. |
| setting. |
|
|
|
|
|
No sound from the | • | Dolby Virtual, normal stereo mode, etc | • | Select the desired surround mode. |
| is selected. |
|
| |
(front) center speaker. |
|
|
| |
|
|
|
| |
| • MASTER VOLUME and center level are | • Adjust MASTER VOLUME and center | ||
|
| too low. |
| level. |
No sound from the | • | The input signal format or the current | • | Under the proper situations, perform |
| surround mode cannot support the 6.1 |
| the 6.1 surround playback. | |
surround center |
|
| ||
| surround. |
|
| |
speakers. |
|
|
| |
|
|
|
| |
| • MASTER VOLUME and surround center | • Adjust MASTER VOLUME and | ||
|
| level are too low. |
| surround center level. |
Stations cannot be | • | No antenna is connected. | • | Connect an antenna. |
|
|
|
| |
received. | • | The desired station frequency is not | • | Tune in the desired station frequency. |
|
| tuned in. |
|
|
| • | Antenna is in wrong position. | • | Move antenna and retry tuning. |
Preset stations cannot | • | An incorrect station frequency has been | • | Memorize the correct station |
| memorized. |
| frequency. | |
be received. |
|
| ||
|
|
|
| |
| • | The memorized stations are cleared. | • | Memorize the stations again. |
Poor FM reception. | • | No antenna is connected. | • | Connect an antenna. |
|
|
|
| |
| • | The antenna is not positioned for the | • | Change the position of the antenna. |
|
| best reception. |
|
|
Remote control does | • | Batteries are not loaded or exhausted. | • | Replace the batteries. |
|
|
|
| |
not operate. | • | The remote sensor is obstructed. | • | Remove the obstacle. |
|
|
|
|
|
40
