Troubleshooting 45

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Network

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

Cause & Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BD-Live feature does not

yy The connected USB storage may not have enough space. Connect

 

 

 

 

work.

 

the USB storage with at least 1GB free space.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yy Ensure that the unit is correctly connected to the local area network

 

 

 

 

 

 

 

 

 

 

 

 

 

and can access the internet (see pages 19-23).

 

 

 

 

 

 

 

 

 

 

 

 

yy Your broadband speed may not fast enough to use the BD-Live

 

 

 

 

 

 

 

 

 

 

 

 

 

features. Contact your Internet Service Provider (ISP) and increase the

 

 

 

 

 

 

 

 

 

 

 

 

 

broadband speed is recommended.

 

 

 

 

 

 

 

 

 

 

 

 

yy The [BD-LIVE connection] option in the [Setup] menu is set to

 

 

 

 

 

 

 

 

 

 

 

 

 

[Prohibited]. Set the option to [Permitted].

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Streaming video services

yy Your broadband service speed may not be fast enough to stream

 

 

 

 

(such as YouTube™, etc.) are

 

video services. Contact your Internet Service Provider (ISP) and

 

 

 

 

often stopped or “buffer”

 

increase the broadband speed is recommended.

 

 

 

 

during playback.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cannot connect the player to

yy The wireless communication may be interrupted from household

 

 

 

 

the access point or wireless

 

devices that are using radio frequencies. Move the player away from

 

 

 

 

LAN router.

 

them.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Customer Support

You can update the Unit using the latest software to enhance the products operation and/or add new features. To obtain the latest software for this unit (if updates have been made),

please visit http://us.lgservice.com or contact LG Electronics customer care center.

Open source software notice

To obtain the corresponding source code under GPL, LGPL and other open source licenses, please visit http://opensource.lge.com. All referred license terms, warranty disclaimers and copyright notices are available to download with the source code.

5

Troubleshooting

BD651D-N_US_MP_BALCK.indd 45

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LG Electronics BD640 owner manual Network, Customer Support, Open source software notice