
Part 10 TROUBLESHOOTING GUIDE
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
1. Problem: My Dryer Won’t Start
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 | Question | 
 | What to Do | 
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 | • Is the dryer plugged in? | 
 | Confirm that the dryer’s plug is securely and completely pushed into the laundry | 
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 | room’s power outlet. | 
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 | • Is the fuse blown, or is the circuit | 
 | Check your home’s or laundry room’s fuse box/circuit breaker box and replace the | 
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 | breaker tripped? | 
 | fuse or reset the circuit breaker. (IMPORTANT: electric dryers generally use two | 
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 | fuses or breakers.) | 
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 | 2. Problem: My Dryer Doesn’t Heat | 
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 | Question | 
 | What to Do | 
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 | • Is the fuse blown, or is the circuit | 
 | If the fuse is blown or the circuit breaker tripped, the dryer might tumble but not | 
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 | breaker tripped? | 
 | heat. Check your home’s or laundry room’s fuse box/circuit breaker box and replace | 
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 | the fuse or reset the circuit breaker. (IMPORTANT: electric dryers generally use | 
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 | two fuses or breakers.) | 
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 | • Is the gas supply or service | 
 | Confirm that the house gas shutoff and the dryer gas shutoff are both fully open. | 
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 | blocked or off? | 
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 | 3. Problem: There Are Greasy Spots On My Clothes. | ||
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 | Question | 
 | What to Do | 
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 | • Did you follow the instructions on | 
 | Confirm and follow the instructions provided with your fabric softener product. | 
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 | your fabric softener product? | 
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 | • Are you drying clean and dirty | 
 | Make sure to use your dryer to dry only clean items, because dirty items can soil | 
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 | clean clothes placed in the same load or later placed in the dryer drum. | |
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 | clothes together? | 
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 | • Were your clothes entirely clean? | 
 | Stains on dried clothes are actually stains that weren’t cleansed during the washing | 
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 | process. Please review and confirm that you are following your washing | 
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 | instructions and that the clothes are being completely cleaned. | 
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 | 4. Problem: My Dryer Displayed An Error Code. | ||
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 | Question | 
 | What to Do | 
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 | tE1 | 
 | It is displayed when thermistor is open. In this case, thermistor should be replaced | 
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 | and call a service center. | |
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 | tE2 | 
 | It is displayed when thermistor is shorted. In this case, thermistor should be | 
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 | replaced by a service center. | |
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