Troubleshooting 19

Troubleshooting

Symptom

Cause

Solution

 

 

 

No power.

The power cord is disconnected.

Plug the power cord into the wall outlet

 

 

securely.

 

 

 

The power is on, but

No disc is inserted.

Insert a disc.

the unit does not work.

 

 

 

 

 

The unit does not start

An unplayable disc is inserted.

Insert a playable disc. (Check the disc type

playback.

 

and regional code.)

 

 

 

 

The rating level is set.

Change the rating level.

 

 

 

The remote control

The remote control is not

Point the remote control at the remote

does not work properly.

pointed at the remote sensor

sensor of the unit.

 

on the unit.

 

 

 

 

 

The remote control is too far

Operate the remote control closer to the unit.

 

from the unit.

 

 

 

 

Poor picture quality

Fingerprints and dust are

Wipe the disc from the center to out with

and sound distortion.

stained on the disc.

a clean cloth. Do not use strong solvents.

 

 

(alcohol, benzine, thinner, commercially

 

 

available cleaners)

 

 

 

No picture.

The TV is not set to receive the

Select the appropriate video input mode on

 

signal from the unit.

the TV.

 

 

 

 

The video cable is not

Connect the video cable securely.

 

connected securely.

 

 

 

 

 

The TV does not accept the

Press RESOLUTION repeatedly to select

 

resolution that is set on the unit.

appropriate resolution.

 

 

 

No sound.

The equipment connected with

Select the correct input mode of the audio

 

the audio cable is not set to

amplifier.

 

receive the signal from the unit.

 

 

 

 

 

The AUDIO options are set to

Set the AUDIO settings to the correct

 

the wrong position.

position.

 

 

 

5

Troubleshooting

Page 19
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LG Electronics DVX692H owner manual Troubleshooting, Symptom Cause Solution