T RO U B L E S H O OT I N G

BEFORE CALLING FOR SERVICE

Before you call for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of a defect in workmanship or materials.

Problem

Possible Causes

Solutions

 

 

 

 

 

 

Top burners do not light

• Plug on range is not

Make sure electrical plug is plugged into a

or do not burn evenly.

completely inserted in

 

live, properly grounded outlet.

(The front right burner is

the electrical outlet.

 

 

 

 

designed to have

• Burner slits on the side of the

Remove the burners and clean them. Check the

slightly smaller flames

burner may be clogged.

 

electrode area for burned-on food or grease. See

between the 6 and 9

 

 

 

the Care and Cleaning of the Range section.

o’clock positions. This

 

 

 

 

 

 

 

is normal.)

• Improper burner assembly.

Make sure the burner parts are installed correctly.

 

 

 

See the Care and Cleaning of the Range section.

 

 

 

 

 

 

Burner flames very

• Improper air to gas ratio.

If range is connected to LP gas, contact the person

large or yellow

 

 

who installed your range or made the conversion.

 

 

 

 

 

 

Surface burners light

• The oven gas shut-off valve

To check the oven gas shut-off valve, remove the

but oven does not

may have accidentally been

 

warming drawer (see the Care and Cleaning of the

 

moved during cleaning or

 

Range section) and look for the gas shut-off lever

 

moving.

 

at the back of the range.

 

 

 

 

 

 

 

 

 

Lever is shown

 

 

 

closed.

 

 

 

PULL TO OPEN.

 

 

 

Control signals after

• You forgot to enter a bake

• Touch the BAKE pad and desired temperature or

entering cooking time

temperature or cleaning time.

 

the SELF CLEAN pad and desired clean time.

or start time

 

 

 

 

 

 

 

Food does not bake or

• Oven controls improperly set.

See the Using the Oven section.

roast properly in the

• Shelf position is incorrect.

See the Using the Oven section.

upper oven

 

 

 

 

• Incorrect cookware or cookware

See the Using the Oven section.

 

of improper size being used.

 

 

 

• Oven thermostat needs

• See the Adjusting the Oven Thermostat section.

 

adjustment.

 

 

 

• Clock not set correctly.

See the Using the Clock and Timer section.

 

• Aluminum foil used improperly

See the Care and Cleaning of the Range section.

 

in the oven.

 

 

 

• Oven bottom not securely

• See the Installation Instructions.

 

seated in position.

 

 

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LG Electronics LRG30355SW, LRG30355SB manual Ro U B L E S H O Ot I N G, Before Calling for Service

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