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BEFORE CALLING FOR SERVICE
TROUBLESHOOTING
Problem Possible Causes Solutions
Food does not broil • Oven controls improperly set. • Make sure you touch the BROIL HI/LO pad.
properly in the oven • Oven door not closed. • See the Using the Oven section.
• Improper shelf position • See the Broiling Guide.
being used.
• Food being cooked in a hot pan. • Use the broiling pan and grid that came with your
range.Make sure it is cool.
• Cookware not suited for broiling. • Use the broiling pan and grid that came with your range.
• Aluminum foil used on the • See the Using the Oven section.
broiling pan and grid has not
been fitted properly and
slit as recommended.
• Oven bottom not securely See the Installation Instructions.
seated in position.
Oven temperature Oven thermostat • See the Adjusting the Oven Thermostat section.
too hot or too cold needs adjustment.
Clock and timer Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
do not work inserted in the electrical outlet. grounded outlet.
Afuse in your home may be blown Replace the fuse or reset the circuit breaker.
or the circuit breaker tripped.
• Oven controls improperly set. • See the Using the Clock and Timer section.
Oven light does not work • Light bulb is loose or defective. Tighten or replace the bulb.
• Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet. grounded outlet.
Oven will not self-clean • The oven temperature is too Allow the range to cool to room temperature and
high to set a self-clean operation. reset the controls.
• Oven controls improperly set. • See the Using the Self-Cleaning Oven section.
“Crackling”or This is the sound of the This is normal.
“popping”sound metal heating and cooling
during both the cooking and
cleaning functions.
Excessive smoking • Excessive soil. • Touch the CLEAR/OFF pad. Open the windows to
rid the room of smoke.Wait until the LOCKED DOOR
light goes off.Wipe up the excess soil and reset the
clean cycle.
• This is normal in a new oven To speed the process,set a self-clean cycle for a
and will disappear in time. minimum of 3 hours. See the Using the Self-Cleaning
Oven section.