45
BEFORE CALLING FOR SERVICE
Problem Possible Causes Solutions
“Burning”or “oily” • This is normal in a new oven • To speed the process, set a self-clean cycle for a
odor emitting from and will disappear in time. minimum of 3 hours. See the Using the Self-Cleaning
the vent Oven section.
Strong odor An odor from the insulation • This is temporary.
around the inside of the oven
is normal for the first few times
the oven is used.
Fan noise The convection fan may turn on • This is normal. The convection fan will run until the
(convection models) and off automatically. function is over or the door is opened.
Convection fan not • Preheat temperature • Fan will start automatically once the preheat
working (convection not reached. temperature is reached.
models)
Drawer does not slide • The drawer is out of alignment. Fully extend the drawer and push it all the way in.
smoothly or drags See the Care and Cleaning of the Range section.
• Drawer is over-loaded or load • Reduce weight.Redistribute drawer contents.
is unbalanced.
Warming drawer will • A fuse in your home may be blown Replace the fuse or reset the circuit breaker.
not work or the circuit breaker tripped.
• The oven is self-cleaning. • Wait for the self-clean cycle to finish and the oven
to cool.
• Controls improperly set. • See the Using the Electric Warming Drawer section.
Excessive condensation Liquid in drawer. • Remove liquid.
in the drawer Uncovered foods. Cover food with lid or aluminum foil.
• Temperature setting too high. • Reduce temperature setting.
Food dries out in the • Moisture esca ping. • Cover food with lid or aluminum foil.
lower oven drawer or
• Drawer not fully closed. • Push drawer in until latch engages.
warming drawer
TROUBLESHOOTING