Troubleshooting

This chapter lists some problems you might encounter while using your phone. Some problems require you to call your service provider, but most are easy to fix yourself.

Message

Possible causes

Possible corrective measures

 

 

 

SIM error

There is no SIM card

Make sure that the SIM card is correctly

in the phone or it is

inserted.

 

inserted incorrectly.

 

 

 

 

Move towards a window or into an open

No network

Signal is weak or you

area. Check the network operator coverage

are outside the carrier

map.

connection/

network.

Check whether the SIM card is more than

Losing

Operator applied new

6~12 months old. If so, change your SIM

network

services.

at your network provider's nearest branch.

 

 

 

Contact your service provider.

 

To change a security

 

 

code, you will need to

 

Codes do not

confirm the new code

If you forget the code, contact your service

by re-entering it.

match

The two codes you

provider.

 

 

 

have entered do not

 

 

match.

 

Any

Not supported by

 

application

service provider or

Contact your service provider.

cannot be set

registration required.

 

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LG Electronics P690B manual Troubleshooting, 107