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| TROUBLESHOOTING 95 | |
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| Video |
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| Problem | Solution | |
An image displays in black and | yyAdjust the colour setting in the Picture menu. | ||||
white or the colour quality is poor. | yyKeep a sufficient distance between this product and other electronic products. | ||||
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| yyScroll to other channels. There may a problem with the broadcast. | |
Horizontal or vertical bars appears | yyCheck if there are local interferences such as an electrical appliance or power | ||||
or images blur | tool. | ||||
Lines or streaks appear on images | yyCheck the antenna or aim the antenna to the proper direction. | ||||
Afterimages (ghosts) appear when | yyPixels may have been damaged from a fixed image displayed for a long time | ||||
the product turns off | (image burn). Use a screen saver to prevent the pixel damage on the screen. | ||||
The power is on but the screen | yyAdjust the brightness and contrast in the Picture menu. | ||||
appears extremely dark. |
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“No Signal” appears on the screen. | yyCheck if the signal cable is connected between the TV and products properly. | ||||
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| yyCheck the selected input source by pressing INPUT. | |
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Black spots appear on the screen. | yySeveral pixels in red, green, white, or black may appear on the screen that can | ||||
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| attribute to the characteristics of the panel. | |
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| This is normal. | |
The display offset is wrong. | yyAdjust the position setting in the Picture menu. | ||||
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| yyCheck if the video card resolution and frequency are supported by the product. | |
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| If the frequency is out of range, set to the recommended resolution using the | |
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| display settings on the external device. | |
Thin lines appear in the background | yyCheck the video cable connections. | ||||
of the screen. |
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Horizontal noises appear or | yyAdjust the Phase setting in the Picture menu. | ||||
characters blur. | See "SCREEN". | ||||
The reception on some channels is | yyScroll to other channels. There may a problem with the broadcast. | ||||
poor | yyThe station signal may be weak. Aim the antenna to the proper direction. | ||||
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| yyCheck if there is local interference such as an electrical appliance or power tool. | |
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| Pentouch |
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| Problem | Solution | |
The touch pen does not work. | yyCheck that you used the remote control to enter Pentouch mode. | ||||
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| yyCheck that the Pentouch dongle is connected to the computer and the red LED | |
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| is on. | |
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| yyPress the Touch Home button on the touch pen to check that it is powered on. | |
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| yyCheck that the touch pen is paired for use. (The touch pen is correctly paired if | |
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| the red LED is on once when you press the Touch Home button on the touch | |
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| pen.) | |
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| yySet the computer screen to display only on the TV. | |
The TV screen doesn’t look normal | yyA Check that the computer is correctly connected to the TV. | ||||
when using Pentouch. | yyA Check that you are using the optimal resolution. | ||||
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| yySet the aspect ratio on the TV to Just Scan. | |
The touch pen is touched on wrong | yySet the computer screen to display only on the TV. | ||||
positions. | yyIf the point you touch on the TV screen using the touch pen and the point | ||||
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| indicated as touched on the computer screen do not match when the computer | |
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| and the TV are connected by a PC signal (RGB) cable, use the TV remote | |
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| control to select [Home] → [PICTURE] → [SCREEN] (RGB) , then select [Auto | |
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| Configure] to adjust the screen. | |
The touch pen movement is not | yyCheck whether the computer and the TV are too far from each other. Check | ||||
smooth. | whether there are too many obstructions between the computer and the TV. | ||||
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| yyA Check whether many other applications are running on the computer. (Please | |
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| avoid running other applications while using the Pentouch programme.) |