84Troubleshooting

6

Troubleshooting

Network

BD-Live™ feature does not

• The connected USB storage may not have enough space.

work.

Connect the USB storage with at least 1GB free space.

 

• Ensure that the unit is correctly connected to the local area

 

network and can access the internet (see page 32).

 

• Your broadband speed may not fast enough to use the BD-

 

Live™ features. Contact your Internet Service Provider (ISP)

 

and increase the broadband speed is recommended.

 

• The [BD-LIVE connection] option in the [Setup] menu is set

 

to [Prohibited]. Set the option to [Permitted].

 

 

Streaming video services

• Your broadband service speed may not be fast enough to

(such as YouTube, etc.)

stream video services. Contact your Internet Service Provider

are often stopped

(ISP) and increase the broadband speed is recommended.

or “buffered” during

 

playback.

 

 

 

Shared folder or files from

• The fi rewall or anti-virus software on your media server is

your PC or a media server

running. Turn off the fi rewall or anti-virus software running

are not displayed on the

on your PC or media server.

[Home Link] menu.

• The player is not connected to the local area network that

 

 

your PC or the media server are connected.

 

 

Cannot connect the player

• The wireless communication may be interrupted from

to the access point or

household devices that are using radio frequencies. Move

wireless LAN router.

the player away from them.

 

 

Access point is not

• The access point or wireless LAN router may not broadcast

displayed on the “Access

its SSID. Set your access point to broadcast its SSID through

point name” list.

your computer.

 

 

Design and specifications are subject to change without notice.

Customer Support

You can update the Player using the latest software to enhance the products operation and/or add new features. To obtain the latest software for this player (if updates have been made), please visit http://lgservice.com or contact LG Electronics customer care Centre.

HX995TZW-FD.BPANLLK_ENG_3803.indd 84

10. 10. 06 ￿￿ 11:07

Page 84
Image 84
LG Electronics SX95TZW-W96, SX95TZW-S, SX95TZW-D, SX95TZW-C, MFL66303803, HX995TZW owner manual Network, Customer Support