Troubleshooting

System completely dead

1.No power from transformer. Check voltage at transformer terminals.

2.Check voltage at AE-1000 power terminal strip.

Buzz on speaker

1.Check for 24 volt AC power shorted to wiring conduit.

2.Check for telephone line shorted to ground.

3.Verify that telephone wires are twisted pair.

4.Verify that the AE-1000 is connected to earth ground.

5.Check 16 VAC voltage at AE-1000 transformer terminals.

Buzz on telephone line

1.Disconnect 16 VAC wires from terminal strip, if buzz goes away, one side of the transformer wires is grounded.

2.Check all connections for any shorts to ground.

System will not answer an incoming call

1.Automatic telephone answer disabled.

2.AE-1000 telephone line trouble.

Entry code will not activate relay

1.Entry code not assigned.

2.Entry code not set up for proper relay.

3.Keypad is in lockout.

Remote PBUS device does not work

1.Check remote device address switch setting.

2.Check remote device for power.

3.Assure device is wired correctly.

Main or remote keypad will not activate a relay

1.Entry code is not assigned.

2.Keypad may be in lockout from too many incorrect attempts. Wait one minute for lockout to clear and try again.

3.Remote keypad wiring incorrect.

Resident’s Telephone does not ring when a visitor calls

1.Resident’s telephone number programmed incorrectly.

2.Check AE-1000 telephone line.

3.Call resident from another line or cell phone to determine if the resident’s telephone is working.

Transmitter does not activate relay

1.Transmitter button setting programmed to “no relay” (would effect all transmitters).

2.Transmitter not enrolled.

3.Speciﬁ c transmitter is deactivated in the system.

Poor transmitter radio range

1.Check antenna installation and condition if transmitters were previously working well.

2.Check the RADIO indicator on the AE-1000 circuit board. If it is ﬂ ickering without activating any transmitters there is interference blocking the receiver. Try adjusting the RECEIVER RANGE knob to reduce the receiver’s sensitivity to the interference.

3.Connect an audio ampliﬁ er or telephone buttset to the RECEIVER TEST POINTS (the wire jumpers next to the RECEIVER RANGE knob). Listen to the sounds of the signals being received. If you hear the interference, remove power from possible interfering devices to determine the source of the interference. The antenna or the interfering device may need to be relocated.

4.Use Model FT-1 to check for interference.

Linear Limited Warranty

This Linear product is warranted against defects in material and workmanship for twenty-four (24) months. This warranty extends only to wholesale customers who buy direct from Linear or through Linear’s normal distribution channels. Linear does not warrant this product to consumers. Consumers should inquire from their selling dealer as to the nature of the dealer’s warranty, if any. There are no obligations or liabilities on the part of Linear LLC for consequential damages arising out of or in connection with use or performance of this product or other indirect damages with respect to loss of property, revenue, or proﬁt, or cost of removal, installation, or reinstallation. All implied warranties, including implied warranties for merchantability and implied warranties for ﬁ tness, are valid only until the warranty expires.

This Linear LLC Warranty is in lieu of all other warranties express or implied.

All products returned for warranty service require a Return Product Authorization Number (RPA#). Contact Linear Technical Services at 1-800-421-1587 for an RPA# and other important details.

FCC Notice

Changes or modiﬁ cations not expressly described in this manual or approved by the manufacturer could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

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Linear AE-1000 installation instructions Troubleshooting

Models: AE-1000