Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

Ice cubes have

 

Food transmitting odor/taste

• Wrap foods well.

odor/taste

 

to ice cubes.

 

 

 

 

 

 

 

Interior of refrigerator

•See Care and cleaning.

 

 

needs cleaning.

•Keep an open box of baking soda in the refrigerator;

 

 

 

 

 

 

replace every three months.

 

 

 

 

Slow ice cube freezing

 

Door left open.

• Check to see if package is holding door open.

 

 

 

 

 

 

Freezer control not set

• See About the controls.

 

 

cold enough.

 

 

 

 

 

Refrigerator has odor

 

Foods transmitting

• Foods with strong odors should be tightly wrapped.

 

 

odor to refrigerator.

• Keep an open box of baking soda in the refrigerator;

 

 

 

 

 

 

replace every three months.

 

 

 

 

 

 

Interior needs cleaning.

• See Care and cleaning.

 

 

 

 

Moisture forms on

 

Not unusual during

• Wipe surface dry and reset the refrigerator control

outside of refrigerator

 

periods of high humidity.

one setting colder.

 

 

 

 

Moisture collects inside

 

Too frequent or too

 

(in humid weather, air

 

long door openings.

 

carries moisture into

 

 

 

refrigerator when doors

 

 

 

are opened)

 

 

 

 

 

 

 

Refrigerator or freezer

 

No power at outlet.

•Replace fuse or reset the breaker.

compartment light does

 

 

 

 

Light bulb burned out or loose.

•See Replacing the light bulbs.

not work

 

 

 

 

 

 

 

 

Door/drawer does not

 

Leveling legs need adjusting.

•See Installing the Refrigerator.

close by itself

 

 

 

 

 

 

 

Freezer door/drawer

 

This is normal if, after popping

• This indicates that there is a good seal on the freezer

pops open when

 

open, the freezer door/drawer

door/drawer. If the freezer door/drawer does not

refrigerator door

 

closed on its own.

automatically close after popping open, then see the

is closed

 

 

Problem: Door/drawer does not close by itself, above.

 

 

 

 

Hot air from bottom

 

Normal air flow cooling

 

of refrigerator

 

motor. In the refrigeration

 

 

 

process, it is normal that

 

 

 

heat be expelled in the

 

 

 

area under the refrigerator.

 

 

 

Some floor coverings will

 

 

 

discolor at these normal

 

 

 

and safe temperatures.

 

 

 

 

 

Food freezing in

 

Food too close to the air vent

• Move the food away from the air vent.

the refrigerator

 

at the back of the refrigerator.

 

 

 

 

 

 

 

Refrigerator control is set

•Move the refrigerator control to a warmer

 

 

too cold.

temperature setting one increment at a time.

 

 

 

 

Orange glow

 

Defrost heater is on.

• This is normal.

in the freezer

 

 

 

 

 

 

 

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Mabe Canada 25 Ice cubes have, Odor/taste, See Care and cleaning, Refrigerator has odor, Moisture forms on, Pops open when
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