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11 |
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| Help and advice |
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| Frequently asked questions |
| What you can do |
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| The picture or sound keeps breaking up. |
| There are several possible causes of this type of |
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| problem. |
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| • | Your signal may be weak, you may have an |
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| old, low performance or damaged aerial, or |
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| the cable between your aerial and TV may be |
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| damaged. Check for any obvious damage to |
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| the aerial and cables and make sure that the |
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| connectors are properly fitted. If this does |
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| not work, get a professional to check the |
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| installation – your aerial may provide a better |
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| signal if it is moved somewhere else. |
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| • | Please remember that older aerials and indoor |
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| aerials aren’t as effective as new outdoor and |
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| roof aerials. Or, try using a signal amplifier or |
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| booster to improve the reception. Check the |
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| digital TV coverage in your area. For more |
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| information about digital TV reception, please |
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| visit www.freeview.co.uk. |
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| No channels were found when searching for |
| Some TV channels are not available in every area. |
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| channels. I am missing some channels. |
| Use the postcode checker on www.freeview.co.uk. |
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| Your signal may be weak. Get a professional to |
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| check your installation – your aerial may provide a |
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| better signal if it is moved somewhere else. Please |
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| remember that older aerials and indoor aerials aren’t |
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| as effective as new outdoor and roof aerials. Or, |
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| try using a signal amplifier or booster to improve |
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| reception. You may need to scan the digital channels |
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| again. For more information on retuning, see page 21. |
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| I cannot see digital channels after I have |
| You will need to retune your set top box. For more |
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| moved the set top box to a different house. |
| information on retuning, see page 22. |
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| I have forgotten my guidance PIN. |
| For details on resetting your PIN visit |
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| forget to have your system information available. For |
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| more information, see page 20. |
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23
Manhattan HDT700_Rev1_170310.indd 24
3/17/2010 7:28:27 PM
