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ENGLISH DEUTSCH FRANÇAIS ITALIANO ESPAÑOL NEDERLANDS SVENSKA
Symptom Cause/Solution Page
Files stored on a
computer cannot be
played.
• Files are stored in a non-compatible format. Record in a compatible
format.
• You are attempting to play a file that is copyright protected. Files
that are copyright protected cannot be played on this set.
• Set and computer are connected by USB cable. The set’s USB
port cannot be used for connection to a computer.
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Server is not found,
or it is not possible
to connect to the
server.
• The computer’s or router’s firewall is activated. Check the
computer’s or router’s firewall settings.
• Computer’s power is not turned on. Turn on the power.
• Server is not running. Launch the server.
• Set’s IP address is wrong. Check the set’s IP address.
• Connecting to the media server may take a few minutes the first
time you attempt to make a connection.
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iPod cannot be
played.
• Some iPods do not support being used connected directly to the
USB port.
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When an iPod is
connected, “No
Connection” is
displayed.
• “No Connection” may display if you connect an iPod that has
only a small amount of charge remaining in its battery to this unit.
Should this occur, charge the iPod before connecting it to this unit.
Cannot connect to
preset or favorite
radio stations.
• Radio station is not currently broadcasting. Wait a while before
trying again.
• Radio station is not currently in service. It is not possible to
connect to radio stations that are no longer in service.
For some radio
stations, “Server
Full” or “Connection
Down” is displayed
and station cannot be
connected to.
• Station is congested or not currently broadcasting. Wait a while
before trying again.
Sound is broken
during playback.
• Network’s signal transfer speed is slow or communications lines
or radio station is congested. This is not a malfunction. When
playing broadcast data with a high bit rate, the sound may be
broken, depending on the communications conditions.
Sound quality is poor
or played sound is
noisy.
• File being played has a low bit rate. This is not a malfunction.
Cannot login
to Rhapsody.
(“Incorrect
Username or
Password” is
displayed.)
• Login information is incorrect. Check if the Username for Rhapsody
has been properly entered. Re-enter the Password. (Password is
not displayed.)
www.rhapsody.com/marantz
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Cannot compile
Playlist.
• This unit does not respond to playlist compilation. When the
playlist is compiled in PC Application, it is registered to “My
Library”. In this way, the playlist can be played in this unit
Symptom Cause/Solution Page
Cannot delete
Rhapsody Channel
registered in “My
Channels”
• Cannot be done with this unit. Delete from PC Application.
Cannot delete
Tracks, Playlists,
Channels registered
in “My Library”
• Cannot be done with this unit. Delete from PC Application.
Cannot login to
Napster. (“Incorrect
Username or
Password” is
displayed.)
• Login information is incorrect. Check if the Username for Napster
has been properly entered. Re-enter the Password. (Password is
not displayed.)
http://www.napster.com/choose/index_default.html
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Cannot login to
Pandora. (“Email
address” or
“Password” is
displayed.)
• Login information is incorrect. Check if the “Email address” for
Pandora has been properly entered. Re-enter the “Password”.
(Password is not displayed.)
http://www.pandora.com/marantz
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GRemote Control UnitH
Symptom Cause/Solution Page
The set cannot be
operated with the
remote control unit.
• Batteries are worn out. Replace with new batteries.
• Operate the remote control unit within a distance of about 7 m
from this unit and at an angle of within 30°.
• Remove any obstacle between this unit and the remote control
unit.
• Insert the batteries in the proper direction, checking the q and
w marks.
• The set’s remote control sensor is exposed to strong light (direct
sunlight, inverter type fluorescent bulb light, etc.). Move the set
to a place in which the remote control sensor will not be exposed
to strong light.
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