Ilost my login connection using the IM-me handheld Option 1: Walk closer to the USB antenna.

Option 2: Check to see that only one USB antenna is being used and that it is properly connected and flashing.

Option 3: Check for IM-me updates by pressing Help.

Option 4: Try logging in again

Option 5: Warning: The USB antenna can’t function when the PC goes into Hibernation or standby. Check your PC settings under Control panel / power options and make sure hibernation and stand by are set to “Never” is you always want be able to use your Handheld.

The screen names show as online but I can’t send a message to them

Option 1: Press Who’s Online to update screen name status

I don’t know which PC to connect the handheld to?

On the PC you want to use, locate the computer name by:

Right-clicking on My Computer

Select Properties

Select Computer Name

Press the Left or Right on the IM-me handheld until you see the same name, then press enter.

The IM-me handheld is functioning poorly or does not respond.

Option 1: Use a thin blunt object to press the “Reset” button on the handheld

Option 2: If this continues, replace the batteries with new ones.

I forgot my password

Option 1: From the IM-me PC program, Log in and select the Forgot button. Type in your screen name and select your ‘hint’ question. Answer it to receive your password.

Option 2: If you filled out your registration card and hid it, dig it up and see what you wrote.

Option 3: If you registered your product, call 1-800-803-9611 toll-free any weekday from 9:00am to 7:00pm EST and Saturday’s 11:00am to 5:00pm EST. or find us on the web service.mattel.com

I forgot my user name

Option 1: If you filled out your registration card and hid it, dig it up and see what you wrote.

Option 2: If you registered your product, call 1-800-803-9611 toll-free any weekday from 9:00am to 7:00pm EST and Saturday’s 11:00am to 5:00pm EST. or find us on the web service.mattel.com

BATTERY INSTALLATION

This game is powered by three (3) AA (LR6) batteries.

Using a screwdriver, loosen the screw until the battery compartment door can be removed.

Insert three (3) AA (LR6) batteries (we recommend alkaline) as indicated inside the battery compartment.

Replace the battery compartment door and tighten the screw with a screwdriver. Do not over- tighten.

Adult Supervision Is Recommended When Changing Batteries.

Battery Safety Information

In exceptional circumstances batteries may leak fluids that can cause a chemical burn injury or ruin your product. To avoid battery leakage:

Do not use rechargeable batteries.

Non-rechargeable batteries are not to be recharged.

Do not mix alkaline, standard (carbon-zinc), or rechargeable (nickel-cadmium) batteries.

Do not mix old and new batteries.

Only batteries of the same or equivalent type as recommended are to be used.

Batteries are to be inserted with the correct polarity.

Exhausted batteries are to be removed from the product.

The supply terminals are not to be short-circuited.

Dispose of batteries safely.

Do not dispose of this product in a fire. The batteries inside may explode or leak.

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Mattel L7281 manual Battery Installation, Battery Safety Information