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I lost my login connection using the IM-me handheld
Option 1: Walk closer to the USB antenna.
Option 2: Check to see that only one USB antenna is being used and that it is properly
connected and flashing.
Option 3: Check for IM-me updates by pressing Help.
Option 4: Try logging in again
Option 5: Warning: The USB antenna can’t function when the PC goes into Hibernation or
standby. Check your PC settings under Control panel / power options and make sure
hibernation and stand by are set to “Never” is you always want be able to use your
Handheld.
The screen names show as online but I can’t send a message to them
Option 1: Press Who’s Online to update screen na me status
I don’t know which PC to connect the handheld to?
On the PC you want to use, locate the computer name by:
• Right-clicking on My Computer
• Select Properties
• Select Computer Name
• Press the Left or Right on the IM-me handheld until you see the same name, then press enter.
The IM-me handheld is functioning poorly or does not respond.
Option 1: Use a thin blunt object to pre ss the “Reset” button on the hand held
Option 2: If this continues, replace the batteries with new ones.
I forgot my password
Option 1: From the IM-me PC program, Log in and select the Forgot button. Type in your
screen name and select your ‘hint’ question. Answer it to receive your password.
Option 2: If you filled out your registration card and hid it, dig it up and see what you wrote.
Option 3: If you registered your product, call 1-800-803-9611 toll-free any weekday from
9:00am to 7:00pm EST and Saturday’s 11:00am to 5:00pm EST. or find us on the web
service.mattel.com
I forgot my user name
Option 1: If you filled out your registration card and hid it, dig it up and see what you wrote.
Option 2: If you registered your product, call 1-800-803-9611 toll-free any weekday from
9:00am to 7:00pm EST and Saturday’s 11:00am to 5:00pm EST. or find us on the web
service.mattel.com
BATTERY INSTALLATION
This game is powered by three (3) AA (LR6) batteries.
• Using a scr ewdriver, loosen the screw until the battery compartment door can be removed.
• Insert three (3) AA (LR6) batteries (we recommend alkaline) as indicated inside the battery
compartment.
• Replace the battery compartment door and tighten the screw with a screwdriver. Do not over-
tighten.
Adult Supervision Is Recommended When Changing Batteries.
BATTERY SAFETY INFORMATION
In exceptional circumstances batteries may leak fluids that can cause a chemical burn injury or
ruin your product. To avoid battery leakage:
• Do not use rechargeable batteries.
• Non-rechargeable batteries are not to be recharged.
• Do not mix alkaline, standard (carbon-zinc), or rechargeable (nickel-cadmium) batteries.
• Do not mix old and new batteries.
• Only batteries of the same or equivalent type as recommended are to be used.
• Batteries are to be inserted with the correct polarity.
• Exhausted batteries are to be removed from the product.
• The supply terminals are not to be short-circuited.
• Dispose of batteries sa fely.
• Do not dispose of this product in a fire. The batteries inside may explode or leak.