SERVICE AND SUPPORT

MaxFax® Service

Use a touch-tone phone to order Technical Reference Sheets, Drive Specifications, Installation Guides and other documents from our 24-hour automated fax retrieval system. Requested items are sent directly to your fax machine.

U.S. and Canada

Language support: English

Phone

800-2MAXTOR (800-262-9867), listen for option

Outside U.S. and Canada

303-678-2618

Europe

Language support: English, French, German

Phone

+ 353 1 204 11 22

Asia/Pacific

Language support: English

Phone

+ 61 2 9369 4733

Internet

Browse the Maxtor home page on Internet, download files from our FTP site.

Home Page

http://www.maxtor.com

Customer Service

All Maxtor products are backed by No Quibble Service®, the benchmark for service and support in the industry. Customer Service is available 5 a.m. to 5 p.m. (Pacific Standard Time) Monday through Friday.

U.S. and Canada

Language support: English, Spanish

Voice

800-2MAXTOR (800-262-9867), press 2

E-mail

RMA@maxtor.com

 

Europe

Language support: English, French, German

Voice

+ 353 1 204 11 11

 

E-mail

Eurotech_Assistance@maxtor.com

Fax

+ 353 1 286 14 19

 

Asia/Pacific

Call Singapore Customer Service from the countries listed below.

 

Customer Service is available 8 a.m. to 5:30 p.m. (Singapore time is GMT +8).

 

From

Dial

 

Australia

1-800-124-328

 

Hong Kong

+800-96-3387

 

Indonesia

+001-803-65-6500

 

Japan

+0031-65-3616

 

South Korea

+0078-65-800-6500

 

Malaysia

1-800-1126

 

New Zealand

+0800-44-6542

 

Singapore

1-800-481-6788

 

Taiwan

+0080-65-1062

 

Thailand

+001-800-65-6500

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Maxtor 98196H8, 96147H6 specifications From Dial

96147H6, 98196H8 specifications

The Maxtor 98196H8 and 96147H6 are notable hard drive models that were part of Maxtor's diverse range of storage solutions. Both models were designed to cater to various computing needs and display characteristics that made them reliable, high-performance options during their time in the market.

The Maxtor 98196H8 is a 19.1 GB hard drive that utilizes the IDE interface, which is known for its ease of use and compatibility with a broad range of motherboards. This model features a rotational speed of 5400 RPM, striking a balance between performance and power consumption. With a data transfer rate of up to 33 MB/s, the 98196H8 is capable of efficiently handling average workloads, making it suitable for everyday computing tasks such as word processing, web browsing, and media playback.

One standout characteristic of the 98196H8 is its shock protection technology, which enhances durability and reduces the risk of data loss from accidental drops. The drive uses fluid dynamic bearing (FDB) motors for quieter operation and increased reliability. Additionally, Maxtor's proprietary technology, including the SoftSonic feature, allows for reduced operational noise levels, making it an appealing choice for users who prioritize a quiet working environment.

On the other hand, the Maxtor 96147H6 boasts a slightly larger capacity of 14.7 GB and shares similar interface traits and rotational speed as the 98196H8. With a focus on providing reliable storage for desktop applications, this model leverages Maxtor's advanced data recovery solutions, which help ensure that users can restore lost data in the event of drive failures. Its high-capacity storage makes it well-suited for users dealing with larger files or needing additional space for various applications and media.

Both models are equipped with Maxtor's Error Recovery Control technology, which actively manages potential read/write errors, ensuring data integrity during storage and retrieval processes. This is especially beneficial for users handling critical information or relying on the storage for important projects.

In conclusion, the Maxtor 98196H8 and 96147H6 hard drives exemplified Maxtor's dedication to creating dependable storage solutions for consumers. With their variety of capacities, advanced technologies, and characteristics tailored to improve reliability and performance, they served many users well during their availability in the market.