Maytag HRN31275P TROUBLESHOOTING Continued, Problem, Cause, Solution, Blower will not run, Others

TROUBLESHOOTING (Continued)

These guidelines should be used by a qualified Maytag Customer Service Center Agent. Call the

Maytag Customer Service Center at 1-800-788-8899 for assistance.

Problem	Cause	Solution
	Blower will not run.
	A) “ON/OFF” control switch turned off	Turn switch to the “ON” position.
	B) Blower unplugged.	Plug blower back into 115 VAC outlet.
	C) No power at outlet.	Repair service to outlet.
	D) Thermostat defective.	Replace thermostat.
	E) Control harness defective.	Replace control harness.
NOT ENOUGH	F) High limit control circuit open.	Replace ECO.
	G) Blower motor defective.	Replace blower assembly.
HOT WATER
	Thermostat problems.
	A) Thermostat set too low.	Set temperature control higher.
	B) Thermostat or ECO defective.	Replace thermostat or ECO as required.
	Others.
	A) Heater undersized.	Reduce hot water use.
	B) Low gas pressure.	Contact dealer.
	C) Incoming water is unusually cold.	Allow more time for heater to reheat.
	D) Leaking hot water pipes or fixtures.	Have plumber check and repair leaks.
	A) Not enough dilution air to mix with flue gases.	Proper dilution air must be provided for dilution of flue
VENT PIPE TOO HOT		temp. Refer to “Installation Instructions” section.
	B) Dilution air too hot for mixing with flue gases.	Check for heat sources around and/or blockage of
(ABOVE 170OF
		dilution air intake at draft hood. (see page 28).
	C) Wrong burner assembly.	Install correct orifice.
	A) Dirt in burner ports.	Turn off heater and gas, clean burner head.
YELLOW FLAME	B) Combustion air path restricted.	Check dilution air intake, exhaust venting and air openings
		in bottom base pan for obstructions or blockage.
	C) Not enough dilution air.	Check dilution air intake for obstructions or blockage.
	A) Water on the floor under heater.	See “Condensation” section.
CONDENSATION	B) Water dripping from the blower assembly.	Provide drip “TEE” to catch condensation from horizontal
		section of exhaust vent close to blower assembly.
	Improperly sealed, hot or cold supply connections,	Tighten threaded connections.
WATER LEAKS	relief valve, drain valve or thermostat threads.
	Leakage from other appliances or water lines.	Inspect other appliances near the water heater.
	Condensation of flue products.	See “Condensation” section.
	Thermal expansion in closed water system.	Install thermal expansion tank (DO NOT plug T & P valve).
LEAKING T & P	Improperly seated valve.	Check relief valve for proper operation (DO NOT plug
		T & P valve).
HOT WATER ODORS	High sulfate or mineral content in water supply.	Drain and flush heater thoroughly then refill.
(Refer to Smelly Water)	Bacteria in water supply.	Chlorinate water supply.
WATER TOO HOT	Thermostat set too high.	Refer to TEMPERATURE REGULATION.
WATER HEATER SOUNDS	Condensation dripping on burner.	See “Condensation” section.
	Sediment at bottom of heater tank.	Clean sediment from tank. Refer to “Draining” instruction
SIZZLING-RUMBLING
		in “Maintenance” section of manual.
SOOTING	Improper combustion.	Refer to “Combustion Air and Ventilation” on pages 11-14.
HEATER LIGHTS BUT GOES	Outlet polarity is reversed.	Test polarity and correct.
OUT IN 4-5 SECONDS

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