TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/product_help –

In Canada www.maytag.ca for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Washer won’t run or fill, washer stops working

Check for proper water supply.

Both hoses must be attached and have water flowing to

 

inlet valve.

 

 

 

Both hot and cold water faucets must be turned on.

 

 

Check that inlet valve screens have not become clogged.

 

Check for any kinks in inlet hoses, which can restrict water flow.

Check proper electrical supply.

Plug power cord into a grounded 3-prong outlet.

 

 

 

Do not use an extension cord.

 

Ensure there is power to outlet.

 

 

Check electrical source or call an electrician to check if voltage

 

is low.

 

 

Reset a tripped circuit breaker. Replace any blown fuses.

 

NOTE: If problems continue, contact an electrician.

 

 

 

Normal washer operation.

Door must be completely closed and latched for washer to run.

 

Washer will pause during certain phases of cycle. Do not interrupt

 

cycle.

 

The washer pauses for about 2 minutes during certain cycles.

 

Allow the cycle to continue. Some cycles feature periods of

 

tumbling and soak.

 

 

 

 

Washer may be stopped to reduce suds.

 

 

Cold Wash uses less water in the beginning of the cycle to

 

provide a high concentration of detergent for optimal cleaning

 

action. Following this concentrated tumbling, more water is used

 

to complete the wash.

 

During the first 20 minutes of the Clean Washer with affresh® cycle,

 

it will activate the steamer but the drum will not spin or fill with

 

water. You may see condensation on the door glass during this initial

 

phase. If you are using an affresh® Washer Cleaner tablet, it will not

 

dissolve completely during the steam phase. This is normal.

 

 

The washer door is not firmly shut.

The door must be closed during operation.

 

 

 

Washer not loaded as recommended.

Remove several items, rearrange load evenly in washer drum.

 

Close door and touch and hold START.

 

 

 

 

Do not add more than 1 or 2 additional items after cycle has started

 

to avoid tightly packing or unbalancing.

 

 

 

 

Do not add more water to the washer.

 

 

 

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Maytag W10649236A - SP, W10649235A manual Cycle, Washer pauses for about 2 minutes during certain cycles, Tumbling and soak

W10649235A, W10649236A - SP specifications

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