Maytag W10649236A - SP, W10649235A manual Load not rinsed

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/product_help –

In Canada www.maytag.ca for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Desired setting or option does not light

Load not rinsed

Load is wrinkled, twisted, or tangled

Not cleaning or removing stains

For best performance, not all settings	See the “Cycle Guide” for the available settings and options for
are available with each cycle, and some	each cycle.
options cannot be used together.
Check for proper water supply.	Make sure hot and cold inlet hoses are not reversed.
	Both hoses must be attached and have water flowing to the inlet
	valve.
	Both hot and cold water faucets must be on.
	Inlet valve screens on washer may be clogged.
	Remove any kinks in the inlet hose.
Not using HE detergent or using too	The suds from regular detergent can cause the washer
much HE detergent.	to operate incorrectly.
	Use only HE detergent. Always measure detergent and follow
	manufacturer’s directions based on load size and soil level.
Washer not loaded as recommended.	Avoid tightly packing the washer. The washer will not rinse well
	if tightly packed. Load with dry items only. See the “Cycle Guide”
	for load size recommendations for each cycle.
	Use cycle designed for the fabrics being washed.
	Add only 1 or 2 garments after washer has started.
The load may be out of balance.	When load unbalance occurs, a washing process will start to
	redistribute the load. This may lengthen the cycle time. Avoid
	washing single items. Balance a single item such as a rug or jeans
	jacket with a few extra items.
Washer not loaded as recommended.	Add load loosely. Items need to move freely reduce wrinkling and
	tangling. See the “Cycle Guide” for load size recommendations
	for each cycle.
	Reduce tangling by mixing types of load items. Use the
	recommended cycle for the type of garments being washed.
Wash action too long for load.	Select a lower soil level. Note that items will not be cleaned as
	deeply as when using a higher soil level.
Spin speed too high for load.	Select a lower spin speed. Note that items will be wetter than when
	using a higher speed spin.
The washer is not unloaded promptly.	Unload the washer as soon as it stops.
Not choosing the right cycle for the load	Use the Delicates cycle or another cycle with a low spin speed
being washed.	to reduce wrinkling.
The wash water was not warm enough	If safe for load, use warm or hot wash water.
to relax wrinkles.
Washer not loaded as recommended.	Add load loosely. Items need to move freely for best cleaning. See
	the “Cycle Guide” for load size recommendations for each cycle.
	Add only 1 or 2 garments after washer has started.
Not using HE detergent or using too	Use only HE detergent. Always measure detergent and follow
much HE detergent.	manufacturer’s directions based on load size and soil level.
Hard water or high level of iron (rust) in	You may need to install a water softener and/or iron filter.
water.
Fabric softener dispensing ball used.	Dispensing balls will not operate correctly with this washer.
	Add liquid fabric softener to the fabric softener compartment.
Powdered detergent used for	Consider using liquid detergent.
low-speed cycle.

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