Maytag W10649236A - SP Increasing cycle times Controls are not Control Lock is on, Responding

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/product_help –

In Canada www.maytag.ca for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Incorrect dispenser	Clogged dispensers or laundry	Do not overfill dispenser. Overfilling causes immediate dispensing.
operation	products dispensing too soon.
		Load dispensers before starting a cycle.
		Homes with low water pressure may result in residual powder in the
		dispenser. To avoid, select a warmer wash temperature if possible,
		depending on your load.
	Liquid chlorine bleach not used in	Use only liquid chlorine bleach in the bleach compartment.
	bleach compartment.
	Water in dispenser after cycle has	It is normal for small amounts of water to remain in dispenser at the
	finished.	end of the cycle.
Single-dose laundry	Adding laundry packet incorrectly.	Be sure laundry packet is added to washer drum before adding
packet not dissolving		clothes. Do not add packet to dispenser. Follow the manufacturer’s
		instructions to avoid damage to your garments.
Cycle time changes or	Normal washer operation.	The cycle times vary automatically based on your water pressure,
cycle time too long		water temperature, detergent, and clothes load. The options you
		select will also affect the cycle times.
	Excessive suds in washer.	When excessive suds are detected, a special suds routine
		automatically starts to remove extra suds and ensure proper rinsing
		of your garments. This routine will add time to the original cycle.
	Load may be out of balance.	When load unbalance occurs, a washing process will start to
		redistribute the load. This extends the cycle time. Avoid washing
		single items. Balance a single item such as a rug or jeans jacket
		with a few extra items.
	Not using correct cycle for load type.	The Rapid Wash cycle is designed for smaller load sizes
		(2–4 items) of lightly soiled garments. If larger loads are
		washed in this cycle, cycle time will be increased.
		When using the Rapid Wash or Delicates cycles, you should wash
		small loads. This ensures a gentle wash for your garments without
		increasing cycle times.
The controls are not	Control Lock is on.	Touch and hold CONTROL LOCK for 3 seconds to turn off Control
responding		Lock. For each second CONTROL LOCK is held down, the display
		will count down one second: you will see “3,” then “2,” then “1.”

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