Maytag W10649235A, W10649236A - SP Odors Fabric Damage, Water Monthly maintenance not done as

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/product_help –

In Canada www.maytag.ca for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Not cleaning or removing stains (cont.)

Odors

Fabric Damage

Gray whites, dingy colors

Not using correct cycle for fabric type.	Use a higher soil level setting and warmer wash temperature
	to improve cleaning.
	If using Rapid Wash cycle, wash only a few items.
	Add an extra rinse for heavily soiled loads.
Not using dispensers.	Use dispensers to avoid chlorine bleach and fabric softener
	staining.
	Load dispensers before starting a cycle.
	Avoid overfilling.
	Do not add products other than those specified directly to the load.
Not washing like colors together.	Wash like colors together and remove promptly after the cycle is
	complete to avoid dye transfer.
Not enough detergent used, or hard	Use more detergent for washing heavy soils in cold or hard water.
water.
Monthly maintenance not done as	Run the Clean Washer with affresh® cycle monthly or every 30 wash
recommended.	cycles. See “Washer Care” in “Washer Maintenance.”
	Unload washer as soon as cycle is complete.
Not using HE detergent or using too	Use only HE detergent. Be sure to measure correctly. Always follow
much HE detergent.	the manufacturer’s directions.
	See “Washer Care” section.
Door not left open after use.	This washer has a tight seal to avoid water leaks. To avoid odors,
	leave the door open to allow the washer to dry between uses.
Sharp items were in pockets during	Empty pockets, zip zippers, and snap or hook fasteners before
wash cycle.	washing to avoid snags and tears.
Strings and straps could have tangled.	Tie all strings and straps before starting wash load.
Items may have been damaged before	Mend rips and broken threads in seams before washing.
washing.
Fabric damage can occur if washer is	Avoid tightly packing the washer. Load with dry items only.
tightly packed.
	Use cycle designed for the fabrics being washed.
	Add only 1 or 2 garments after washer is started.
Liquid chlorine bleach may have been	Do not pour liquid chlorine bleach directly onto load. Wipe up
added incorrectly.	bleach spills.
	Undiluted bleach will damage fabrics. Do not use more than
	recommended by manufacturer.
Load not sorted properly.	The transfer of dye can occur when mixing whites and colors in
	a load. Sort dark clothes from whites and lights.
Wash temperatures too low.	Use hot or warm temperatures if safe for the load. Make sure your
	hot water system is adequate to provide a hot water wash.
Not enough detergent used, or hard	Use more detergent for washing heavy soils in cold or hard water.
water.

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