Memorex MPH2089 Troubleshooting Guide, Symptom Possible Cause Possible Solution

MPH2089 O/M.QXD 9/4/01 10:30 AM Page 19

TROUBLESHOOTING GUIDE

Before requesting service, please refer to the following chart and check for the symptom you are experiencing.

SYMPTOM	POSSIBLE CAUSE	POSSIBLE SOLUTION
No Power.	AC adaptor not con-	Connect AC adaptor to
	nected to unit.	DC 9V jack on unit.
	AC adaptor not con-	Connect AC adaptor to
	nected to the AC outlet.	the AC outlet.
	No power.	Move to another outlet.
No OGM.	No OGM recorded.	Record an OGM.
	Volume is too low.	Increase volume.
	Message recorded	Record message again.
	too low.
Unit not answer-	Line cord(s) are not	Connect line cord(s)
ing the phone.	connected properly.	securely.
	Unit is not on.	Turn unit on.
	Phone line problems.	Call local phone company
		for service.
No sound.	Volume is too low.	Increase volume.
Remote features	Procedure was not	Repeat.
not functioning.	done properly.
	Using wrong Access	Use correct Access
	Code.	Code.

FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE, PLEASE VISIT OUR WEBSITE AT

WWW.MEMCORPINC.COM

OR CONTACT CUSTOMER SERVICE AT 1-800-919-3647

PLEASE KEEP ALL PACKAGING MATERIAL FOR AT LEAST 90 DAYS IN CASE YOU NEED TO RETURN THIS PRODUCT TO YOUR PLACE OF PURCHASE OR MEMOREX.

FOR PARTS AND ACCESSORIES, CONTACT FOX INT’L AT 1-800-321-6993.

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