Memorex TravelDrive USB 2.0 manual XTrouble.FAQshootingFrequently Asked Questions

3.My TravelDrive™ will not let me transfer files from my Mac to my PC or vice versa. The Mac is able to use storage devices formatted with the FAT (File Allocation Table) file system. This works great with Mac Operating Systems OS 8.6 through 9.21, the FAT file system is compatible with PCs. Mac OS 9.22 to 10.3 or higher treats storage devices using the FAT file system differently, this may cause re-indexing of FAT and FAT 32 files. For those systems you may have to format the TravelDrive™ for Mac use only with the HFS or HFS+ formats.

4.The data transfer speeds for the TravelDrive™ are not much faster than before. There are many factors that affect transfer speed performance. The USB ports on your computer may be USB 1.1 and not USB 2.0. The TravelDrive™ reaches its fastest speeds with USB 2.0 connections, which can achieve ten times the speed of USB 1.1. The device works with USB 1.1 ports, but it will not reach its fastest transfer speeds unless you upgrade to USB 2.0.

XTrouble.FAQshooting:(Frequently Asked Questions):

1.I do not have Internet Access, what should I do to download the Window 98SE required Driver?

If you do not have internet access, please contact our Technical Support Department at 1-877-IS IT LIVE or 1-877-474-8548 to obtain the Windows 98SE driver.

2.Do I have to protect the TravelDrive™ from airport X-rays or magnetic fields? No. Normal magnetic fields have no effect on the TravelDrive™. X-rays used in airport security systems will not damage your drive, however it is always wise to make a backup of your files before traveling.

3.I don't have USB 2.0. Can I still use the USB 2.0 TravelDrive™ with my USB 1.1 connections?

Yes. The TravelDrive™ is backwards compatible with USB 1.1

4.Can I use a USB 1.1 cable with the TravelDrive™?

Yes, however, it is recommended to use a USB 2.0 cable to achieve optimum performance.

5.I dropped my TravelDrive™ on the ground, and I'm worried that I may have damaged the drive.

The TravelDrive™ has no moving parts. It is similar to flash media cards and can be used like an external drive. It is also far more tolerant towards physical handling than any disk drive or most other forms of transportable data storage devices. If you can still access files on it, it most likely has not suffered any damage.

6.Can I fill the TravelDrive™ to its maximum capacity?

Yes, but it is not advisable due to the nature of the file structures of re-writable technology used on your TravelDrive and other media such as flash cards and CD-RWs. It is strongly recommended that a small amount of safety margin be reserved to protect access to your files.