Volume Activation 2.0 Operations Guide

Error Code

Error Message

Activatio

Possible

Troubleshooting Steps

 

 

 

 

n Type

Cause

 

 

 

hardware ID binding is

host

the drivers were

activation.1

 

 

beyond level of tolerance.

 

updated on the

2

 

 

 

 

 

system.

KMS – Reboot or run slmgr.vbs /ato

 

 

 

 

 

 

0xC004F014

The Software Licensing

MAK/KMS

No product keys

Install MAK product key or install KMS Setup key

 

 

Service reported that the

client

are installed on

found in \sources\pid.txt on the installation media.

 

 

product key is not available

 

the system.

 

0xC004F02C

The software Licensing

MAK/KMS

The system has

Verify Confirmation ID is correctly entered.

 

 

Service reported that the

client

detected that

 

 

 

format for the offline

 

the data

 

 

 

activation data is incorrect.

 

entered during

 

 

 

 

 

 

phone

 

 

 

 

 

 

activation is not

 

 

 

 

 

 

valid.

 

0xC004F035

The software Licensing

KMS

Windows Vista

Install a qualifying version of a Microsoft OS, and

 

 

Service reported that the

client/KMS

Volume editions

then reinstall the Volume OS.

 

 

computer could not be

host

are licensed for

 

 

 

activated with a Volume

 

upgrade only.

 

 

 

license product key. Windows

 

Installing a

 

 

 

Vista Volume licensed

 

Volume OS on a

 

 

 

systems require upgrading

 

computer that

 

 

 

from a qualified operating

 

does not have a

 

 

 

system. Please contact your

 

qualifying OS

 

 

 

system administrator or use a

 

installed is not

 

 

 

different type of key.

 

supported.

 

0xC004F038

The software Licensing

KMS client

Count on KMS

More physical computers are needed in the KMS

 

 

Service reported that the

 

host is not high

pool (minimum of 5 for Windows Server 2008 or 25

 

 

computer could not be

 

enough. KMS

for Windows Vista) for KMS clients to activate. Run

 

 

activated. The count reported

 

count must be

Slmgr.vbs /dli to get current count on the KMS

 

 

by your Key Management

 

≥5 for Windows

host.

 

 

Service (KMS) is insufficient.

 

Server 2008 or

 

 

 

Please contact your system

 

≥25 for

 

 

 

administrator.

 

Windows Vista.

 

0xC004F039

The software Licensing

KMS client

This error is

Troubleshoot the network connection between the

 

 

Service reported that the

 

occurs when a

KMS and the client. Make sure that TCP-1688

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1SLUI 4 displays the list of telephone numbers for telephone activation.

2Run Slmgr.vbs commands from an elevated command prompt using Run as administrator.

Microsoft Corporation

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Microsoft 2 manual Mak/Kms

2 specifications

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