Microsoft 2 manual Volume Activation Operations, MAK Activation Troubleshooting Steps

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MAK Activation Troubleshooting Steps

Volume Activation 2.0 Operations Guide

Issue

Resolution

 

 

client.

The Volume Activation 2.0 Deployment Guide contains a table of

 

setup keys that you can use to revert the computer back to a

 

KMS client. These keys are publicly known and are edition-

 

specific. Remember to delete any unnecessary SRV resource

 

records from DNS and restart the computers.

 

 

MAK Activation Troubleshooting Steps

The following table presents common issues that can occur during MAK activations

and steps you can take to resolve these issues.

Table 2: Troubleshooting Steps for Common MAK Activation Issues

Issue

Resolution

 

 

How can I tell if my

Look for Windows is activated in the Welcome Center or

computer is

in the System application in Control Panel. You can also run

activated?

Slmgr.vbs with the /dli parameter.

 

 

The computer will not

Ensure that the computer can access the Internet. Confirm

activate over the

and configure any necessary proxy settings, using either the

Internet.

Internet browser or Control Panel. If the computer is not

 

able to connect to the Internet, use telephone activation.

 

 

Internet and

Contact your local activation center. For phone numbers of

telephone activation

activation centers worldwide, go to

fail.

http://go.microsoft.com/fwlink/?LinkID=107418. You need

 

to provide your Volume License agreement information and

 

proof of purchase when you call.

 

 

Slmgr.vbs /ato

If Slmgr.vbs returns a hexadecimal error code, determine

returns an error

the corresponding error message by running the following

code.

script:

 

Slui.exe 0x2a 0x ErrorCode

 

 

Volume Activation Operations

KMS Health Monitoring

You can monitor KMS activations using the Key Management Service (KMS) Management Pack for System Center Operations Manager (Ops Mgr) 2005. The KMS Management Pack monitors the health of KMS hosts by checking for error conditions and availability. It alerts administrators about potential problems such as

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Microsoft 2 manual Volume Activation Operations, MAK Activation Troubleshooting Steps, KMS Health Monitoring