Volume Activation 2.0 Operations Guide
Issue | Resolution |
|
|
client. | The Volume Activation 2.0 Deployment Guide contains a table of |
| setup keys that you can use to revert the computer back to a |
| KMS client. These keys are publicly known and are edition- |
| specific. Remember to delete any unnecessary SRV resource |
| records from DNS and restart the computers. |
|
|
MAK Activation Troubleshooting Steps
The following table presents common issues that can occur during MAK activations
and steps you can take to resolve these issues.
Table 2: Troubleshooting Steps for Common MAK Activation Issues
Issue | Resolution |
|
|
How can I tell if my | Look for Windows is activated in the Welcome Center or |
computer is | in the System application in Control Panel. You can also run |
activated? | Slmgr.vbs with the /dli parameter. |
|
|
The computer will not | Ensure that the computer can access the Internet. Confirm |
activate over the | and configure any necessary proxy settings, using either the |
Internet. | Internet browser or Control Panel. If the computer is not |
| able to connect to the Internet, use telephone activation. |
|
|
Internet and | Contact your local activation center. For phone numbers of |
telephone activation | activation centers worldwide, go to |
fail. | http://go.microsoft.com/fwlink/?LinkID=107418. You need |
| to provide your Volume License agreement information and |
| proof of purchase when you call. |
|
|
Slmgr.vbs /ato | If Slmgr.vbs returns a hexadecimal error code, determine |
returns an error | the corresponding error message by running the following |
code. | script: |
| Slui.exe 0x2a 0x ErrorCode |
|
|
Volume Activation Operations
KMS Health Monitoring
You can monitor KMS activations using the Key Management Service (KMS) Management Pack for System Center Operations Manager (Ops Mgr) 2005. The KMS Management Pack monitors the health of KMS hosts by checking for error conditions and availability. It alerts administrators about potential problems such as
7