Microsoft 2 Error Code, Error Message, Activatio, Possible, Troubleshooting Steps, n Type, Cause

Volume Activation 2.0 Operations Guide

Error Code	Error Message	Activatio	Possible	Troubleshooting Steps
		n Type	Cause
	the valid non-genuine period.		determined the	the end of the grace period.
			system is not
			Genuine. The
			system will
			continue to run
			during the Non-
			Genuine grace
			period.
0xC004F066	The Software Licensing	MAK/KMS	Volume media	Match the product key to the OS edition.
	Service reported that the	client	has been used	Contact the Product Activation Call Center for
	product SKU is not found.		with a non-
				assistance.
			Volume key.
0xC004F069	The Software Licensing	KMS client	The system	Time sync is important to system and network
	Service reported that the		time on the	security for a variety of reasons. Fix this issue by
	computer could not be		client computer	changing the system time on the client to sync with
	activated. The Key		is too different	the KMS. Use of an NTP time source or AD for time
	Management Service (KMS)		from the time	synchronization is recommended. This issue uses
	determined that the request		on the KMS	UTP time, and is independent of Time Zone
	timestamp is invalid.		host.	selection.
0x80070005	Access denied. The requested	KMS	UAC (User	Run slmgr.vbs from an elevated command prompt.
	action requires elevated	client/MAK	Access Control)	Right-click cmd.exe and choose “Run as
	privileges.	/KMS host	prohibits	Administrator”.
			activation
			processes from
			running in a
			non-elevated
			command
			prompt.
0x8007232A	DNS server failure.	KMS host	The system has	Troubleshoot network and DNS.
			network or DNS
			issues.
0x8007232B	DNS name does not exist.	KMS client	The KMS client	1. Point the KMS client to KMS host using
					slmgr.vbs /skms <kmshostname>
			cannot find KMS
				2.	Install KMS host.
			SRV resource
				3. Obtain a MAK and change the product key then
			records in DNS.
					activate the system.
				4.	Troubleshoot DNS.

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