Volume Activation 2.0 Operations Guide

Error Code

Error Message

Activatio

Possible

Troubleshooting Steps

 

 

n Type

Cause

 

 

 

the valid non-genuine period.

 

determined the

the end of the grace period.

 

 

 

system is not

 

 

 

 

 

Genuine. The

 

 

 

 

 

system will

 

 

 

 

 

continue to run

 

 

 

 

 

during the Non-

 

 

 

 

 

Genuine grace

 

 

 

 

 

period.

 

 

0xC004F066

The Software Licensing

MAK/KMS

Volume media

Match the product key to the OS edition.

 

Service reported that the

client

has been used

Contact the Product Activation Call Center for

 

product SKU is not found.

 

with a non-

 

 

assistance.

 

 

 

Volume key.

 

 

 

 

 

0xC004F069

The Software Licensing

KMS client

The system

Time sync is important to system and network

 

Service reported that the

 

time on the

security for a variety of reasons. Fix this issue by

 

computer could not be

 

client computer

changing the system time on the client to sync with

 

activated. The Key

 

is too different

the KMS. Use of an NTP time source or AD for time

 

Management Service (KMS)

 

from the time

synchronization is recommended. This issue uses

 

determined that the request

 

on the KMS

UTP time, and is independent of Time Zone

 

timestamp is invalid.

 

host.

selection.

 

 

 

 

 

0x80070005

Access denied. The requested

KMS

UAC (User

Run slmgr.vbs from an elevated command prompt.

 

action requires elevated

client/MAK

Access Control)

Right-click cmd.exe and choose “Run as

 

privileges.

/KMS host

prohibits

Administrator”.

 

 

 

activation

 

 

 

 

 

processes from

 

 

 

 

 

running in a

 

 

 

 

 

non-elevated

 

 

 

 

 

command

 

 

 

 

 

prompt.

 

 

0x8007232A

DNS server failure.

KMS host

The system has

Troubleshoot network and DNS.

 

 

 

network or DNS

 

 

 

 

 

issues.

 

 

0x8007232B

DNS name does not exist.

KMS client

The KMS client

1. Point the KMS client to KMS host using

 

slmgr.vbs /skms <kmshostname>

 

 

 

cannot find KMS

 

 

 

 

2.

Install KMS host.

 

 

 

SRV resource

 

 

 

3. Obtain a MAK and change the product key then

 

 

 

records in DNS.

 

 

 

 

 

activate the system.

 

 

 

 

4.

Troubleshoot DNS.

Microsoft Corporation

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Microsoft 2 manual Mak/Kms

2 specifications

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