Volume Activation 2.0 Operations Guide

 

Issue

Resolution

 

 

 

 

 

 

 

12289.

 

 

 

Check this event for the following:

 

 

 

∙ Is the result code 0? Anything else is an error.

 

 

 

∙ Is the KMS host name in the event correct?

 

 

 

∙ Is the KMS port correct?

 

 

 

∙ Is the KMS host accessible?

 

 

 

∙ If the client is running a third-party firewall, do you need

 

 

 

to configure the outbound port?

 

 

 

On the KMS host, look in the KMS event log for event 12290.

 

 

 

Check this event for the following:

 

 

 

∙ Did the KMS host log a request from the client computer?

 

 

 

Verify that the name of the KMS client is listed. Verify

 

 

 

that the client and KMS host can communicate. Did the

 

 

 

client receive the response? Ensure that routers do not

 

 

 

block traffic using TCP port 1688, if you are using the

 

 

 

default port, and that stateful traffic to the KMS client is

 

 

 

allowed.

 

 

 

∙ If no event is logged from the KMS client, the request did

 

 

 

not reach the KMS host or the KMS host was unable to

 

 

 

process it.

 

 

 

 

 

 

What does this

If Slmgr.vbs returns a hexadecimal error code, or event 12288

 

 

error code mean?

contains a result code other than 0, determine the

 

 

 

corresponding error message by running the following

 

 

 

command:

 

 

 

Slui.exe 0x2a ErrorCode

 

 

 

 

 

 

Clients are not

You need to run sysprep /generalize or slmgr /rearm to

 

 

adding to the

reset the client computer ID (CMID) and other product

 

 

KMS count.

activation information. Otherwise, each client computer looks

 

 

 

identical and the KMS host does not count them as separate

 

 

 

KMS clients.

 

 

 

 

 

 

KMS hosts are

Your DNS may restrict write access, or may not support

 

 

unable to create

dynamic DNS (DDNS). In this case, you need to give the KMS

 

 

SRV records on a

host write access to the DNS database or create the SRV record

 

 

non-Microsoft

manually. For more information about this, see the Volume

 

 

DNS server.

Activation 2.0 Deployment Guide.

 

 

 

 

 

 

Only the first

If you have more than one KMS host, the other hosts are not

 

 

KMS host is able

able to update the SRV record unless the SRV default

 

 

to create SRV

permissions are changed. See. For more information about this,

 

 

records on a

see the Volume Activation 2.0 Deployment Guide.

 

 

Microsoft DNS

 

 

 

server.

 

 

 

 

 

 

 

I installed a KMS

KMS keys should only be installed on KMS hosts and should not

 

 

key on the KMS

be installed on KMS clients. Run slmgr.vbs -ipk <SetupKey>.

 

 

 

6

 

 

 

 

 

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Microsoft 2 manual Clients are not
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2 specifications

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