HP nVIDIA GeForce2 MX (32 MB) Graphics Card Installation Guide
Troubleshooting
10 English
Troubleshooting
This section describes how to solve problems which may occur with
your HP nVIDIA GeForce2 MX Graphics Card.
If the computer
fails to start or if
the screen is
blank and there
are no error
messages
The computer
starts normally
but the screen is
blank or the
contents are
corrupted.
Solution Explanation
Check that the computer and monitor are
turned on. (The power light should be
illuminated.)
These are useful routine checks,
especially if you have just moved the
computer or the monitor.
Check the monitor’s contrast and brightness
settings.
Make sure the power outlet is working.
Check that the graphics card is correctly
installed.
Solution Explanation
Check that your monitor supports the
graphics card resolution and refresh rate. If
the monitor does not support the selected
resolution, boot in Safe mode (Windows 98,
Windows 2000) or VGA mode (Windows NT
4.0).
This problem may occur if you have just
changed your monitor.
The graphics card driver may be corrupted
or not properly installed. Reboot in Safe
mode (Windows 98, Windows 2000) or
VGA mode (Windows NT 4.0).
If the driver files are corrupted, the
computer may boot but may be unable
to switch to high-resolution mode.
Remove the graphics card and then reinstall
it. Ensure that the board is properly inserted
in the AGP slot.
The graphics card may not be seated
correctly. This causes the screen to go
blank at this point.