Fixing Problems

Fixing Problems

Telephone Maintenance

Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.

If the telephone is very dirty, clean it with a diluted neutral cleaner con- taining surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only).

Never use cleaners containing alcohol, cleaners that corrode plastic, or abrasive powders.

Echo Effect

Echoes can occur - sometimes quite distinctly - in the course of a tele- phone call. This effect is not caused by a product or design fault in your telephone but rather by the other party's telephone.

Troubleshooting

Pressed key does not respond:

Check whether the key is stuck.

Telephone does not ring:

Check whether the do not disturb function was activated on your tele- phone (" Do not disturb" appears on the screen). If so, deactivate it

ÆPage 74.

You cannot dial an external number:

Check whether you telephone is locked ("US:Not authorized UK:Access denied" appears on the screen). If so, unlock the telephone Æ Page 78.

To correct any other problem:

First contact your service personnel. If your service personnel is unable to correct the problem, contact Customer Service.

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Siemens HIPATH 2000, HIPATH 5000, HIPATH 3000 Fixing Problems, Telephone Maintenance, Echo Effect, Troubleshooting