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Siemens HIPATH 2000, HIPATH 3000, HIPATH 5000 Using Callback

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Making Calls – Basic Functions

26

Using Callback

If a user is busy or is not answering, you can store an

automatic callback. This feature saves you from having

to make repeated attempts to reach the user.

You receive a callback,

• When the other party is no longer busy

• When the user who did not answer has conducted

another call.

Storing a Callback

Precondition: You have reached a busy line or no one

answers.

:

:Confirm.

or

qil Enter the code.

Answering a Callback

Precondition: A callback was saved. Your telephone

rings. "Callback: ..." appears on the display.

nLift the handset.

or

Press the key. The LED lights up.

You hear a ring tone.

Checking and Canceling a Saved Callback

> :Select and confirm1

.

or

ril Enter the code.

> :

> :Select the displayed function and press the "OK" dialog

key to display additional entries.

US: Callback

UK: Set Callback

Speaker

View callbacks?

[1] ”Different Displays (HiPath 4000 Environment)” ÆPage 117)

US: Next callback?

UK: Display next?

Contents

Main Before You Begin Important Notes Marks Contents Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Basic operating instructions . . . . . . . . . . . . . . . . . . . .9 Making Calls Basic Functions . . . . . . . . . . . . . . . .15 Making Calls Convenience Functions . . . . . . . . .33 Saving Functions, Procedures and Appointments.63 Displaying and Assigning Call Charges. . . . . . . . . .71 Private Sphere/Security . . . . . . . . . . . . . . . . . . . . . . .74 Using Other Functions. . . . . . . . . . . . . . . . . . . . . . . . .81 Using Other Team Functions . . . . . . . . . . . . . . . . . . .95 Team and Executive/Secretary Functions With Trunk Keys . . . . . . . . . . . . . . . . . . .102 Page Basic operating instructions optiPoint 410 advance control panel How to Use these Operating Instruc- tions u or vPress volume controls on the telephone. Displays : v Accessing Functions ... Interactively > ... V ia the Program/Service Menu rd Functions You Can Use Basic and Enhanced Functions Additional Team and Executive/Secretary Functions Self Labelling Key-Funktion Using the Telephone Efficiently Safety Precautions for IP Telephony Making Calls Basic Functions Answering Calls Answering a Call With the Handset u or vRaise or lower the volume. Keep pressing the key until Answering a Call with the Speaker (Speakerphone Mode) Switching to Speakerphone Mode Switching to the Handset n and sLift the handset. Continue the call. Open Listening in the Room During a Call Making Calls Off-Hook Dialing o On-Hook Dialing Ending the call Redialing a Number Turning the Microphone On and Of f qif or rif Enter the code for "on" or "off". Calling a Second Party (Consultation Hold) Switching to the Party on Hold (Toggle) Transferring a Call Call Forwarding Using Variable Call Forwarding Using Call Forwarding No Reply (CFNR) Page Call Forwarding in the Event of a Telephone Malfunction Using Callback Storing a Callback Answering a Callback Checking and Canceling a Saved Callback Page Saving Repertory Dialing Numbers on a Key > o Using Repertory Dialing Keys Telephone Settings Adjusting the Ring Volume u or vPress these keys while the phone is idle. u or vTo raise or lower the volume: Keep pressing the keys Adjusting the Ring Tone u or vPress one of the keys while the phone is idle. u or vChange the display contrast (1 ... 4). Press the key re- Adjusting the Speakerphone to the Room Acoustics u or vPress one of these keys while the phone is idle. u or vTo set the room type: Keep pressing these keys until u or vTo raise or lower the volume: Keep pressing the keys u or v Adjusting the Display to a Comfortable Read- ing Angle Display backlight S electing the Language of Screen Prompts Making Calls Convenience Functions Answering Calls Accepting a Specific Call for Your Colleague qim o Rejecting Calls Using the Speakerphone n qmj or rmj Enter the code for "on" or "off". Answering a Call With a Headset Answering Calls from the Entrance Telephone and Opening the Door n n o qje o * Accepting a Call From an Answering Machine * Dialing/Making Calls En-Bloc S ending / Correcting Numbers o Using a Caller List rlf u or vPress these keys to select another entry. qlf Speed-dial > qk o o > Page Dialing a Number From the Internal Directory qih u or vPress these keys to select another entry. o Page Dialing from the Telephone Database (LDAP) qih > o u or vScroll to the next or the previous entry to select another > Using Mailbox es T alking to Your Colleague With a Speaker Call * Talking to Your Colleague with Discreet Calling Automatic Connection Setup (Hotline) Reserve Trunk Assigning a Station Number (Not for U.S.) qhe o o Associated Dialing/Dialing Aid n * During a Call Using Call Waiting Accepting a Waiting Call (Camp-On) t n qii Preventing and Allowing Call Waiting (Automatic Camp-On) rhmd or qhmd Enter the code for "off" or "on". rlk or qlk Enter code for "tone off" or "tone on". Turning the Call Waiting Tone On and Off * Parking a Call qij d ... mEnter the number of the park slot (0 - 9) and make a note rij d ... mEnter the park slot number you noted earlier. * Placing External Calls on Hold t * qjg o Conducting a Conference Ending a Conference (Initiator Only) Activating Tone Dialing/DTMF Suffix-Dialing qig o * Recor ding Calls Transferring a Call after a Speaker Call (Announcement) in a Group * Trunk Flash * If You Cannot Reach a Destination ... Call Waiting (Camp-On) Busy Override - Joining a Call in Progress qjf Using Night Answer * Saving Functions, Procedures and Appointments Assigning Functions to Keys > Page Page Page Assigning a Procedure (Operating Steps) to a Key Page Appointments Function Saving Appointments * Using Timed Reminders n tLift the handset and replace it again. Displaying and Assigning Call Charges Displaying Call Charges (Not for U.S.) qji * Displaying Call Charges for Another Telephone (Not for U.S.) u or vPress key to change to an other connection. Dialing with Call Charge Assignment * Private Sphere/Securi ty Turning Ringer Cutoff On and Off qmk or rmk Enter the code for "on" or "off". qml or rml Enter the code for "on" or "off". Turning Do Not Disturb On and Off Caller ID Suppression Monitoring a Room qll o * Trace Call: Identifying Anonymous Callers (Not for U.S.) qlh * Locking the Telephone to Prevent Unauthorized Use qjj or rjj Enter the code for "on" or "off". o Loc king Another Telephone to Pr event Unauthorized Use * Saving Yo ur PIN * Using Other Functions Sending a Message Creating and Sending a Message Displaying and Deleting Messages You Have Sent Answering Messages Leaving an Advisory Message Deletin g Advisory Messages Display Number of Waiting Calls and Overload Indication Using Another Telephone Like Your Own for a Call qidl o o o * Using Another Telephone Like your Own for an Extended Period of Time (Mobility) * Fax Details and Message on Answer- ing Machine Resetting Services and Functions (System-Wide Cancellation for a Tele- phone) rd Activating Functions for Another Tele- phone Using System Functions from the Outside (DISA: Direct Inward System Access) * Using functions in ISDN via code dial- ing (keypad dialing) * * Communicating with PC Applications over a CSTA Interface qhmh n tLift and replace the handset. o u v d ... m < : >Use the relevant keys to communicate with the applica- Controlling Relays (not for HiP ath 2000) qmd or rmd Enter the code for "on" or "off". e ... hEnter the relay. Se nsors (HiPath 3300/3350/3500/3550 Only) Radio Paging (Not for U.S.) Using Other Team Functions Turning Group Call On and Off Page * Accepting a Call for Another Member of Your Team qik Activating and Deactivating a Ringing Group qle > rle * Uniform Call Distribution (UCD) * Team and Executive/Secretary Functions With Trunk Keys Using Trunk Keys Answering Calls With Trunk Keys Making Calls with Trunk Keys o n Using a Trunk Key to Place a Call on Hold and Retrieve It Again t Switching Between Phone Calls on Multiple Trunks MULAP Conference Release Forwarding Calls on Lines * ride o Using DSS Keys Using DSS Keys to Answer Calls Calling a Team Member Directly n Page Transferring Calls Directly to the Executive (Only in an Ex ecutive/S ecretary Group) qidf o ridf o Testing the Telephone Testing the Telephone Functions qmhd Checking the Key Assignment * Special F unctions in the LAN (PC Network) Leaving a Hunt Group/Gr oup Call Transferring Call Forwarding Using Night Answer Activa ting and Deactivatin g a Ringing Group * Controlling Relays (not for HiP ath 2000) Opening the Door Dif ferent Displays (HiPath 4000 Environment) Page Entering Text on the Telephone Labeling, Documentation and Accessories Labeling Key Fields Attaching a Station Number Label Documentation Accessories Fixing Problems Telephone Maintenance Echo Effect Troubleshooting Responding to Error Messages on the Screen Contacts for Resolving Problems Index A C D E F G H K L M N O R S T Page Overview of Functions/Codes (Alphabetical) * * * * * * * * * * * * * * * *85* * * * * * * FCC and Industry Canada Compliance FCC Certification and Requirements Page Equip ment Attachment Limita tions www.siemens.com/hipath