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Siemens HIPATH 5000 Responding to Error Messages on the Screen, Possible cause, Possible response

Models: HIPATH 5000 HIPATH 2000 HIPATH 3000

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Fixing Problems

Step by Step

US: Invalid entry

UK: Incorrect entry

US: Not authorized

UK: Access denied

US: Currently not possible

UK: Feature not available

US:Invalid station number

UK: Number cannot be dialed

US: Key memory is full

UK: Max.no.of keys exceeded

Responding to Error Messages on the Screen

Possible cause:

The station number is incorrect.

Possible response:

Enter a correct station number.

Possible cause:

You tried to activate a disabled function.

Possible response:

Ask your service personnel to authorize you to use the function.

Possible cause:

The station number you dialed does not exist. The tele- phone you are trying to call is unplugged.

Possible response:

Enter a correct station number. Try calling the telephone again later on.

Possible cause:

You dialed your own station number.

Possible response:

Enter a correct station number.

Possible cause:

All memory locations for external station numbers are currently in use.

Possible response:

Try again later on.

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Siemens HIPATH 5000, HIPATH 2000, HIPATH 3000 Responding to Error Messages on the Screen, Possible cause, Possible response

Contents

HiPath OptiPoint 410 advance Before You Begin Important NotesMarks Contents Making Calls Convenience Functions Saving Functions, Procedures and Appointments.63 Using Other FunctionsDisplaying and Assigning Call Charges Private Sphere/SecurityTeam and Executive/Secretary Using Other Team FunctionsFunctions With Trunk Keys Testing the Telephone Fixing ProblemsSpecial Functions in the LAN PC Network IndexBasic operating instructions OptiPoint 410 advance control panelHow to Use these Operating Instruc- tions Two-line display DisplaysList display Accessing Functions Via the Program/Service MenuInteractively With Function KeysBasic and Enhanced Functions Functions You Can UseAdditional Team and Executive/Secretary Functions Safety Precautions for IP Telephony Using the Telephone EfficientlySelf Labelling Key-Funktion Answering Calls Making Calls Basic FunctionsAnswering a Call With the Handset Switching to the Handset Switching to Speakerphone ModeEnding the call Open Listening in the Room During a Call Making CallsOff-Hook Dialing On-Hook DialingRedialing a Number Ending the callDisplaying and dialing saved station numbers Turning the Microphone On and Off Switching to the Party on Hold Toggle Connecting the other parties to each otherCalling a Second Party Consultation Hold Return to the first partyTransferring a Call Call Forwarding Using Variable Call ForwardingDeactivating call forwarding Using Call Forwarding No Reply Cfnr Deactivating Call Forwarding No ReplyQjh Call Forwarding in the Event of a Telephone Malfunction Deactivating call forwarding/deleting a destinationUsing Callback Checking and Canceling a Saved CallbackStoring a Callback Answering a CallbackDeleting a displayed entry Ending callback displaySaving Repertory Dialing Numbers on a Key Using Repertory Dialing Keys If you make a mistakeTelephone Settings Adjusting the Ring VolumeAdjusting the Ring Tone Adjusting the Attention Ring VolumeAdjusting the display contrast Adjusting the Speakerphone to the Room AcousticsAdjusting the Receiving Volume During a Call Adjusting the Display to a Comfortable Read- ing AngleDisplay backlight Selecting the Language of Screen PromptsMaking Calls Convenience Functions Accepting a Specific Call for Your ColleagueRejecting Calls Using the SpeakerphoneEnabling and Disabling Handsfree Answerback Answering a Call With a Headset Answering Calls from Entrance Telephone and Opening the Door Speaking to visitors via the entrance telephoneAccepting a Call From an Answering Machine Opening the door with a code at the doorActivating the door opener Deactivating the door openerCanceling en-bloc sending Dialing/Making CallsEn-Bloc Sending / Correcting Numbers Dialing entered/displayed numbersRetrieving the Caller List Using a Caller ListEnding Retrieval Dialing a Station Number from the Caller List Displaying the Call Time and Additional Call Infor- mationRemoving an Entry from the Caller List Using Station and System Speed-Dial Numbers Speed-dialSuffix-Dialing Storing Station Speed-Dial NumbersSelect and confirm. This deletes all entered digits Confirm Dialing a Number From the Internal Directory Delete Character? Dialing from the Telephone Database Ldap If no name is found Result is displayedIf too many names are found Using Mailboxes Accessing the MailboxAutomatic Connection Setup Hotline When the reserved trunk becomes freeTalking to Your Colleague with Discreet Calling Reserve TrunkAssigning a Station Number Not for U.S Associated Dialing/Dialing AidDialing aid on the S0 bus Dialing aid at the a/b T/R portQjk Dialing aid from your telephone for another tele- phoneUsing Call Waiting During a CallAccepting a Waiting Call Camp-On Ending the first call and answering the waiting callPreventing and Allowing Call Waiting Automatic Camp-On Turning the Call Waiting Tone On and OffParking a Call Retrieving a Parked CallPlacing External Calls on Hold Picking up Retrieving a Held CallIf the second party does not answer Conducting a ConferenceAdding Up to Five Parties To the Conference Initiator Only Removing Parties From the Conference Initiator Only Ending a Conference Initiator OnlyLeaving a Conference Activating Tone Dialing/DTMF Suffix-Dialing Ending Recording Recording CallsPlayback US Consult? UK Enquiry? Trunk Flash Call Waiting Camp-On Busy Override Joining a Call in ProgressActivating this function Using Night AnswerDeactivating night answer Saving Functions, Procedures and Appointments Assigning Functions to KeysMeaning of LED Signals for Saved Functions HeadsetMailbox Data I/O Service Assigning a Procedure Operating Steps to a Key Procedure key?UK Program another key? US Another key? Saving Appointments Appointments FunctionDeleting and checking a saved appointment Using Timed Reminders Displaying and Assigning Call Charges Displaying Call Charges Not for U.SFor the current call For all calls and the last one conductedDisplaying Call Charges for Another Telephone Not for U.S Dialing with Call Charge Assignment Turning Ringer Cutoff On and Off Private Sphere/SecurityTurning Do Not Disturb On and Off Caller ID Suppression Monitoring a Room Activating the telephone to be monitoredDeactivating the telephone to be monitored Monitoring the roomTrace Call Identifying Anonymous Callers Not for U.S Qjjor rjj o To lock and unlock the telephoneLocking Another Telephone to Prevent Unauthorized Use Saving Your PIN Sending a Message Using Other FunctionsCreating and Sending a Message Displaying and Deleting Messages You Have Sent Answering MessagesLeaving an Advisory Message Deleting Advisory MessagesUsing Another Telephone Like Your Own for a Call Display Number of Waiting Calls and Overload IndicationTime Mobility Logging offFax Details and Message on Answer- ing Machine Deactivating indicationActivating Functions for Another Tele- phone Call forwarding, code *1/#1 Æ Step by Step Using functions in Isdn via code dial- ing keypad dialing Telephone Data Service HiPath 3500/3550/3700/3750/3800 OnlyCommunicating with PC Applications over a Csta Interface Temporarily interrupting communication with the applicationResuming communication with the application Ending communication with the application90=Control Relay On? Paging Radio Paging Not for U.SAnswering the page from the nearest telephone Using Other Team Functions Turning Group Call On and OffYou belong to a hunt group or a group call Step by Step Accepting a Call for Another Member of Your Team Activating and Deactivating a Ringing Group Removing all telephones in call ringing groupLogging on and off at the beginning and end of your shift Uniform Call Distribution UCDLogging on and off during your shift Requesting and activating a work time Turning the night service on and off for UCDDisplay the number of waiting calls Team and Executive/Secretary Functions With Trunk Keys Using Trunk KeysMeaning of LED Indications on Trunk Keys Answering Calls With Trunk Keys Making Calls with Trunk KeysPlacing a call on hold Retrieving the callSwitching Between Phone Calls on Multiple Trunks Mulap Conference ReleaseForwarding Calls on Lines Ride Meaning of LED Indications on the Forward Line KeysUsing DSS Keys Using DSS Keys to Answer CallsCalling a Team Member Directly Meaning of LED Indications on DSS KeysAccepting a Call for Another Team Member Transferring a Call in ProgressJoining or Leaving a Group Call Only in an Executive/Secretary Group Transferring Calls Directly to the ExecutiveDeactivating ring transfer Testing the Telephone Functions Testing the TelephoneChecking the Key Assignment Qhk 112 Rhh Save/view/delete the telephones for the ringing group 115 Opening the Door Different Displays HiPath 4000 Environment Menu Function Description118 Entering text via the keypad Entering Text on the TelephoneEntering text via external keyboard Labeling, Documentation and Accessories Labeling Key FieldsAttaching a Station Number Label DocumentationAccessories OptiPoint Display ModuleFixing Problems Telephone MaintenanceTroubleshooting Echo EffectPossible cause Responding to Error Messages on the ScreenPossible response Contacts for Resolving Problems If Delete other layer appears on the menuIndex Call127 128 129 130 Overview of Functions/Codes Alphabetical Display Actively MenuOverview of Functions/Codes Alphabetical Via With Inter 133 134 135 Service FCC and Industry Canada ComplianceFCC Certification and Requirements FCC Rules, Part137 Ringer Equivalence Number REN Equipment Attachment LimitationsEquipment Attachment Limitations Ref. No. A31003-H1012-C131-12-7619