Placing External Calls on Hold | Siemens HIPATH 2000, HIPATH 5000

Making Calls – Convenience Functions

Step by Step
	Held on line: 801
	If applicable
tor	Release
	Program/Service
> *63=Retrieve line?		:
		or
	qjg
		or
		o
		or
54

Placing External Calls on Hold

If you have programmed a key on your telephone as a hold key Æ Page 63, you can place external calls on hold.

This enables all other parties to retrieve the call on the assigned line.

Press the "US:Hold UK:Common Hold" key.

A message appears showing which line is on hold (e.g. 801); make a note of the line number.

If a trunk key has been assigned, the LED flashes slow- ly.

Replace the handset or press the key.

Depending on your system configuration, this may be necessary so other users can also pick up the held call.

Picking up (Retrieving) a Held Call

Precondition: One or more calls have been parked. The telephone is idle.

Press the key. The LED lights up.

Select and confirm.

Enter the code.

If the "Line retrieved" key Æ Page 63 has been config- ured, press the key.

Enter the line number you noted earlier.

If a "Trunk key" was assigned to this line Æ Page 63: LED flashes slowly. Press the key.

Image 54

Siemens HIPATH 2000, HIPATH 5000, HIPATH 3000 Placing External Calls on Hold, Picking up Retrieving a Held Call

Contents

HiPath OptiPoint 410 advance Before You Begin Important Notes Marks Contents Making Calls Convenience Functions Displaying and Assigning Call Charges Saving Functions, Procedures and Appointments.63Using Other Functions Private Sphere/Security Using Other Team Functions Team and Executive/SecretaryFunctions With Trunk Keys Special Functions in the LAN PC Network Testing the TelephoneFixing Problems Index Basic operating instructions OptiPoint 410 advance control panel How to Use these Operating Instruc- tions Displays Two-line displayList display Interactively Accessing FunctionsVia the Program/Service Menu With Function Keys Functions You Can Use Basic and Enhanced FunctionsAdditional Team and Executive/Secretary Functions Using the Telephone Efficiently Safety Precautions for IP TelephonySelf Labelling Key-Funktion Making Calls Basic Functions Answering CallsAnswering a Call With the Handset Switching to Speakerphone Mode Switching to the HandsetEnding the call Off-Hook Dialing Open Listening in the Room During a CallMaking Calls On-Hook Dialing Ending the call Redialing a NumberDisplaying and dialing saved station numbers Turning the Microphone On and Off Calling a Second Party Consultation Hold Switching to the Party on Hold ToggleConnecting the other parties to each other Return to the first party Transferring a Call Using Variable Call Forwarding Call ForwardingDeactivating call forwarding Using Call Forwarding No Reply Cfnr Deactivating Call Forwarding No Reply Qjh Call Forwarding in the Event of a Telephone Malfunction Deactivating call forwarding/deleting a destination Storing a Callback Using CallbackChecking and Canceling a Saved Callback Answering a Callback Deleting a displayed entry Ending callback display Saving Repertory Dialing Numbers on a Key Using Repertory Dialing Keys If you make a mistake Adjusting the Ring Tone Telephone SettingsAdjusting the Ring Volume Adjusting the Attention Ring Volume Adjusting the display contrast Adjusting the Speakerphone to the Room Acoustics Display backlight Adjusting the Receiving Volume During a CallAdjusting the Display to a Comfortable Read- ing Angle Selecting the Language of Screen Prompts Making Calls Convenience Functions Accepting a Specific Call for Your Colleague Using the Speakerphone Rejecting CallsEnabling and Disabling Handsfree Answerback Answering a Call With a Headset Answering Calls from Entrance Telephone and Opening the Door Speaking to visitors via the entrance telephone Activating the door opener Accepting a Call From an Answering MachineOpening the door with a code at the door Deactivating the door opener En-Bloc Sending / Correcting Numbers Canceling en-bloc sendingDialing/Making Calls Dialing entered/displayed numbers Using a Caller List Retrieving the Caller ListEnding Retrieval Displaying the Call Time and Additional Call Infor- mation Dialing a Station Number from the Caller ListRemoving an Entry from the Caller List Suffix-Dialing Using Station and System Speed-Dial NumbersSpeed-dial Storing Station Speed-Dial Numbers Select and confirm. This deletes all entered digits Confirm Dialing a Number From the Internal Directory Delete Character? Dialing from the Telephone Database Ldap Result is displayed If no name is foundIf too many names are found Using Mailboxes Accessing the Mailbox Talking to Your Colleague with Discreet Calling Automatic Connection Setup HotlineWhen the reserved trunk becomes free Reserve Trunk Dialing aid on the S0 bus Assigning a Station Number Not for U.SAssociated Dialing/Dialing Aid Dialing aid at the a/b T/R port Qjk Dialing aid from your telephone for another tele- phone Accepting a Waiting Call Camp-On Using Call WaitingDuring a Call Ending the first call and answering the waiting call Preventing and Allowing Call Waiting Automatic Camp-On Turning the Call Waiting Tone On and Off Parking a Call Retrieving a Parked Call Placing External Calls on Hold Picking up Retrieving a Held Call Conducting a Conference If the second party does not answerAdding Up to Five Parties To the Conference Initiator Only Ending a Conference Initiator Only Removing Parties From the Conference Initiator OnlyLeaving a Conference Activating Tone Dialing/DTMF Suffix-Dialing Recording Calls Ending RecordingPlayback US Consult? UK Enquiry? Trunk Flash Call Waiting Camp-On Busy Override Joining a Call in Progress Using Night Answer Activating this functionDeactivating night answer Saving Functions, Procedures and Appointments Assigning Functions to Keys Meaning of LED Signals for Saved Functions Headset Mailbox Data I/O Service Assigning a Procedure Operating Steps to a Key Procedure key? UK Program another key? US Another key? Appointments Function Saving AppointmentsDeleting and checking a saved appointment Using Timed Reminders For the current call Displaying and Assigning Call ChargesDisplaying Call Charges Not for U.S For all calls and the last one conducted Displaying Call Charges for Another Telephone Not for U.S Dialing with Call Charge Assignment Private Sphere/Security Turning Ringer Cutoff On and OffTurning Do Not Disturb On and Off Caller ID Suppression Deactivating the telephone to be monitored Monitoring a RoomActivating the telephone to be monitored Monitoring the room Trace Call Identifying Anonymous Callers Not for U.S Qjjor rjj o To lock and unlock the telephone Locking Another Telephone to Prevent Unauthorized Use Saving Your PIN Using Other Functions Sending a MessageCreating and Sending a Message Displaying and Deleting Messages You Have Sent Answering Messages Leaving an Advisory Message Deleting Advisory Messages Using Another Telephone Like Your Own for a Call Display Number of Waiting Calls and Overload Indication Time Mobility Logging off Fax Details and Message on Answer- ing Machine Deactivating indication Activating Functions for Another Tele- phone Call forwarding, code *1/#1 Æ Step by Step Using functions in Isdn via code dial- ing keypad dialing Telephone Data Service HiPath 3500/3550/3700/3750/3800 Only Resuming communication with the application Communicating with PC Applications over a Csta InterfaceTemporarily interrupting communication with the application Ending communication with the application 90=Control Relay On? Radio Paging Not for U.S PagingAnswering the page from the nearest telephone Using Other Team Functions Turning Group Call On and Off You belong to a hunt group or a group call Step by Step Accepting a Call for Another Member of Your Team Activating and Deactivating a Ringing Group Removing all telephones in call ringing group Uniform Call Distribution UCD Logging on and off at the beginning and end of your shiftLogging on and off during your shift Turning the night service on and off for UCD Requesting and activating a work timeDisplay the number of waiting calls Using Trunk Keys Team and Executive/Secretary Functions With Trunk KeysMeaning of LED Indications on Trunk Keys Placing a call on hold Answering Calls With Trunk KeysMaking Calls with Trunk Keys Retrieving the call Switching Between Phone Calls on Multiple Trunks Mulap Conference Release Forwarding Calls on Lines Ride Meaning of LED Indications on the Forward Line Keys Calling a Team Member Directly Using DSS KeysUsing DSS Keys to Answer Calls Meaning of LED Indications on DSS Keys Transferring a Call in Progress Accepting a Call for Another Team MemberJoining or Leaving a Group Call Transferring Calls Directly to the Executive Only in an Executive/Secretary GroupDeactivating ring transfer Testing the Telephone Testing the Telephone FunctionsChecking the Key Assignment Qhk 112 Rhh Save/view/delete the telephones for the ringing group 115 Opening the Door Different Displays HiPath 4000 Environment Menu Function Description 118 Entering Text on the Telephone Entering text via the keypadEntering text via external keyboard Labeling, Documentation and Accessories Labeling Key Fields Attaching a Station Number Label Documentation Accessories OptiPoint Display Module Troubleshooting Fixing ProblemsTelephone Maintenance Echo Effect Responding to Error Messages on the Screen Possible causePossible response Contacts for Resolving Problems If Delete other layer appears on the menu Index Call 127 128 129 130 Overview of Functions/Codes Alphabetical Display Actively Menu Overview of Functions/Codes Alphabetical Via With Inter 133 134 135 FCC Certification and Requirements ServiceFCC and Industry Canada Compliance FCC Rules, Part 137 Equipment Attachment Limitations Ringer Equivalence Number RENEquipment Attachment Limitations Ref. No. A31003-H1012-C131-12-7619