Contacts for Resolving Problems | Siemens HIPATH 3000, HIPATH 2000

Fixing Problems

Step by Step

Key affects other layer

Possible cause 1:

If "Delete other layer" appears on the menu:

you tried to program a function or internal station num- ber with LED on a key that is already programmed on the second layer (for example, external station number).

Possible response:

Confirm "Delete other layer" to program the station number/function.

Possible cause 2:

If Delete LED support" appears on the menu:

you tried to program a station number without LED or an external station number on a key that is already pro- grammed with an internal station number with LED.

Possible response:

Confirm "Delete LED support" to save the station num- ber. The internal station number already programmed remains on the other layer without LED display.

Contacts for Resolving Problems

if you encounter a problem that lasts longer than five minutes, contact your service personnel.

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Image 125

Siemens HIPATH 3000, HIPATH 2000, HIPATH 5000 Contacts for Resolving Problems, If Delete other layer appears on the menu

Contents

HiPath OptiPoint 410 advance Important Notes Before You Begin Marks Contents Making Calls Convenience Functions Using Other Functions Saving Functions, Procedures and Appointments.63Displaying and Assigning Call Charges Private Sphere/Security Functions With Trunk Keys Using Other Team FunctionsTeam and Executive/Secretary Fixing Problems Testing the TelephoneSpecial Functions in the LAN PC Network Index OptiPoint 410 advance control panel Basic operating instructions How to Use these Operating Instruc- tions List display DisplaysTwo-line display Via the Program/Service Menu Accessing FunctionsInteractively With Function Keys Additional Team and Executive/Secretary Functions Functions You Can UseBasic and Enhanced Functions Self Labelling Key-Funktion Using the Telephone EfficientlySafety Precautions for IP Telephony Answering a Call With the Handset Making Calls Basic FunctionsAnswering Calls Ending the call Switching to Speakerphone ModeSwitching to the Handset Making Calls Open Listening in the Room During a CallOff-Hook Dialing On-Hook Dialing Displaying and dialing saved station numbers Ending the callRedialing a Number Turning the Microphone On and Off Connecting the other parties to each other Switching to the Party on Hold ToggleCalling a Second Party Consultation Hold Return to the first party Transferring a Call Deactivating call forwarding Using Variable Call ForwardingCall Forwarding Deactivating Call Forwarding No Reply Using Call Forwarding No Reply Cfnr Qjh Deactivating call forwarding/deleting a destination Call Forwarding in the Event of a Telephone Malfunction Checking and Canceling a Saved Callback Using CallbackStoring a Callback Answering a Callback Ending callback display Deleting a displayed entry Saving Repertory Dialing Numbers on a Key If you make a mistake Using Repertory Dialing Keys Adjusting the Ring Volume Telephone SettingsAdjusting the Ring Tone Adjusting the Attention Ring Volume Adjusting the Speakerphone to the Room Acoustics Adjusting the display contrast Adjusting the Display to a Comfortable Read- ing Angle Adjusting the Receiving Volume During a CallDisplay backlight Selecting the Language of Screen Prompts Accepting a Specific Call for Your Colleague Making Calls Convenience Functions Enabling and Disabling Handsfree Answerback Using the SpeakerphoneRejecting Calls Answering a Call With a Headset Speaking to visitors via the entrance telephone Answering Calls from Entrance Telephone and Opening the Door Opening the door with a code at the door Accepting a Call From an Answering MachineActivating the door opener Deactivating the door opener Dialing/Making Calls Canceling en-bloc sendingEn-Bloc Sending / Correcting Numbers Dialing entered/displayed numbers Ending Retrieval Using a Caller ListRetrieving the Caller List Removing an Entry from the Caller List Displaying the Call Time and Additional Call Infor- mationDialing a Station Number from the Caller List Speed-dial Using Station and System Speed-Dial NumbersSuffix-Dialing Storing Station Speed-Dial Numbers Select and confirm. This deletes all entered digits Confirm Dialing a Number From the Internal Directory Delete Character? Dialing from the Telephone Database Ldap If too many names are found Result is displayedIf no name is found Accessing the Mailbox Using Mailboxes When the reserved trunk becomes free Automatic Connection Setup HotlineTalking to Your Colleague with Discreet Calling Reserve Trunk Associated Dialing/Dialing Aid Assigning a Station Number Not for U.SDialing aid on the S0 bus Dialing aid at the a/b T/R port Dialing aid from your telephone for another tele- phone Qjk During a Call Using Call WaitingAccepting a Waiting Call Camp-On Ending the first call and answering the waiting call Turning the Call Waiting Tone On and Off Preventing and Allowing Call Waiting Automatic Camp-On Retrieving a Parked Call Parking a Call Picking up Retrieving a Held Call Placing External Calls on Hold Adding Up to Five Parties To the Conference Initiator Only Conducting a ConferenceIf the second party does not answer Leaving a Conference Ending a Conference Initiator OnlyRemoving Parties From the Conference Initiator Only Activating Tone Dialing/DTMF Suffix-Dialing Playback Recording CallsEnding Recording US Consult? UK Enquiry? Trunk Flash Busy Override Joining a Call in Progress Call Waiting Camp-On Deactivating night answer Using Night AnswerActivating this function Assigning Functions to Keys Saving Functions, Procedures and Appointments Headset Meaning of LED Signals for Saved Functions Mailbox Data I/O Service Procedure key? Assigning a Procedure Operating Steps to a Key UK Program another key? US Another key? Deleting and checking a saved appointment Appointments FunctionSaving Appointments Using Timed Reminders Displaying Call Charges Not for U.S Displaying and Assigning Call ChargesFor the current call For all calls and the last one conducted Displaying Call Charges for Another Telephone Not for U.S Dialing with Call Charge Assignment Turning Do Not Disturb On and Off Private Sphere/SecurityTurning Ringer Cutoff On and Off Caller ID Suppression Activating the telephone to be monitored Monitoring a RoomDeactivating the telephone to be monitored Monitoring the room Trace Call Identifying Anonymous Callers Not for U.S To lock and unlock the telephone Qjjor rjj o Locking Another Telephone to Prevent Unauthorized Use Saving Your PIN Creating and Sending a Message Using Other FunctionsSending a Message Answering Messages Displaying and Deleting Messages You Have Sent Deleting Advisory Messages Leaving an Advisory Message Display Number of Waiting Calls and Overload Indication Using Another Telephone Like Your Own for a Call Logging off Time Mobility Deactivating indication Fax Details and Message on Answer- ing Machine Activating Functions for Another Tele- phone Call forwarding, code *1/#1 Æ Step by Step Using functions in Isdn via code dial- ing keypad dialing HiPath 3500/3550/3700/3750/3800 Only Telephone Data Service Temporarily interrupting communication with the application Communicating with PC Applications over a Csta InterfaceResuming communication with the application Ending communication with the application 90=Control Relay On? Answering the page from the nearest telephone Radio Paging Not for U.SPaging Turning Group Call On and Off Using Other Team Functions You belong to a hunt group or a group call Step by Step Accepting a Call for Another Member of Your Team Removing all telephones in call ringing group Activating and Deactivating a Ringing Group Logging on and off during your shift Uniform Call Distribution UCDLogging on and off at the beginning and end of your shift Display the number of waiting calls Turning the night service on and off for UCDRequesting and activating a work time Meaning of LED Indications on Trunk Keys Using Trunk KeysTeam and Executive/Secretary Functions With Trunk Keys Making Calls with Trunk Keys Answering Calls With Trunk KeysPlacing a call on hold Retrieving the call Mulap Conference Release Switching Between Phone Calls on Multiple Trunks Forwarding Calls on Lines Meaning of LED Indications on the Forward Line Keys Ride Using DSS Keys to Answer Calls Using DSS KeysCalling a Team Member Directly Meaning of LED Indications on DSS Keys Joining or Leaving a Group Call Transferring a Call in ProgressAccepting a Call for Another Team Member Deactivating ring transfer Transferring Calls Directly to the ExecutiveOnly in an Executive/Secretary Group Checking the Key Assignment Testing the TelephoneTesting the Telephone Functions Qhk 112 Rhh Save/view/delete the telephones for the ringing group 115 Opening the Door Menu Function Description Different Displays HiPath 4000 Environment 118 Entering text via external keyboard Entering Text on the TelephoneEntering text via the keypad Labeling Key Fields Labeling, Documentation and Accessories Documentation Attaching a Station Number Label OptiPoint Display Module Accessories Telephone Maintenance Fixing ProblemsTroubleshooting Echo Effect Possible response Responding to Error Messages on the ScreenPossible cause If Delete other layer appears on the menu Contacts for Resolving Problems Call Index 127 128 129 130 Display Actively Menu Overview of Functions/Codes Alphabetical Overview of Functions/Codes Alphabetical Via With Inter 133 134 135 FCC and Industry Canada Compliance ServiceFCC Certification and Requirements FCC Rules, Part 137 Equipment Attachment Limitations Equipment Attachment LimitationsRinger Equivalence Number REN Ref. No. A31003-H1012-C131-12-7619