Answering Calls With Trunk Keys | Siemens HIPATH 5000, HIPATH 2000

Team and Executive/Secretary Functions With Trunk Keys

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Answering Calls With Trunk Keys

Precondition: Your telephone is ringing and/or the trunk key is flashing rapidly.

Press the rapidly flashing trunk key.

This is not necessary if the trunk is automatically as- signed to you when you lift the handset or press the "Speaker" key; in this case the assigned trunk key lights up.

Lift the handset.

With on-hook dialing: Use speakerphone mode .

Making Calls with Trunk Keys

Press the free trunk key that you want to use to set up your call.

This is not necessary if the trunk is automatically as- signed to you when you lift the handset or press the "Speaker" key; in this case the assigned trunk key lights up.

Dial the station number.

When the other party answers: Lift the handset.

With on-hook dialing: Use speakerphone mode .

Using a Trunk Key to Place a Call on Hold and Retrieve It Again

Precondition: You are conducting a call over a trunk in your group. The "US:Hold UK:Common Hold" key has been programmed on your telephone Æ Page 63.

Placing a call on hold:

Press the "US:Hold UK:Common Hold" key.

Replace the handset or press the key.

Depending on the configuration (contact your service personnel), this may be necessary so other team mem- bers can also pick up the call on hold.

Retrieving the call:

Press the slowly flashing trunk key.

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Siemens HIPATH 5000, HIPATH 2000 Answering Calls With Trunk Keys, Making Calls with Trunk Keys, Placing a call on hold

Contents

HiPath OptiPoint 410 advance Important Notes Before You Begin Marks Contents Making Calls Convenience Functions Private Sphere/Security Saving Functions, Procedures and Appointments.63Using Other Functions Displaying and Assigning Call Charges Team and Executive/Secretary Using Other Team FunctionsFunctions With Trunk Keys Index Testing the TelephoneFixing Problems Special Functions in the LAN PC Network OptiPoint 410 advance control panel Basic operating instructions How to Use these Operating Instruc- tions Two-line display DisplaysList display With Function Keys Accessing FunctionsVia the Program/Service Menu Interactively Basic and Enhanced Functions Functions You Can UseAdditional Team and Executive/Secretary Functions Safety Precautions for IP Telephony Using the Telephone EfficientlySelf Labelling Key-Funktion Answering Calls Making Calls Basic FunctionsAnswering a Call With the Handset Switching to the Handset Switching to Speakerphone ModeEnding the call On-Hook Dialing Open Listening in the Room During a CallMaking Calls Off-Hook Dialing Redialing a Number Ending the callDisplaying and dialing saved station numbers Turning the Microphone On and Off Return to the first party Switching to the Party on Hold ToggleConnecting the other parties to each other Calling a Second Party Consultation Hold Transferring a Call Call Forwarding Using Variable Call ForwardingDeactivating call forwarding Deactivating Call Forwarding No Reply Using Call Forwarding No Reply Cfnr Qjh Deactivating call forwarding/deleting a destination Call Forwarding in the Event of a Telephone Malfunction Answering a Callback Using CallbackChecking and Canceling a Saved Callback Storing a Callback Ending callback display Deleting a displayed entry Saving Repertory Dialing Numbers on a Key If you make a mistake Using Repertory Dialing Keys Adjusting the Attention Ring Volume Telephone SettingsAdjusting the Ring Volume Adjusting the Ring Tone Adjusting the Speakerphone to the Room Acoustics Adjusting the display contrast Selecting the Language of Screen Prompts Adjusting the Receiving Volume During a CallAdjusting the Display to a Comfortable Read- ing Angle Display backlight Accepting a Specific Call for Your Colleague Making Calls Convenience Functions Rejecting Calls Using the SpeakerphoneEnabling and Disabling Handsfree Answerback Answering a Call With a Headset Speaking to visitors via the entrance telephone Answering Calls from Entrance Telephone and Opening the Door Deactivating the door opener Accepting a Call From an Answering MachineOpening the door with a code at the door Activating the door opener Dialing entered/displayed numbers Canceling en-bloc sendingDialing/Making Calls En-Bloc Sending / Correcting Numbers Retrieving the Caller List Using a Caller ListEnding Retrieval Dialing a Station Number from the Caller List Displaying the Call Time and Additional Call Infor- mationRemoving an Entry from the Caller List Storing Station Speed-Dial Numbers Using Station and System Speed-Dial NumbersSpeed-dial Suffix-Dialing Select and confirm. This deletes all entered digits Confirm Dialing a Number From the Internal Directory Delete Character? Dialing from the Telephone Database Ldap If no name is found Result is displayedIf too many names are found Accessing the Mailbox Using Mailboxes Reserve Trunk Automatic Connection Setup HotlineWhen the reserved trunk becomes free Talking to Your Colleague with Discreet Calling Dialing aid at the a/b T/R port Assigning a Station Number Not for U.SAssociated Dialing/Dialing Aid Dialing aid on the S0 bus Dialing aid from your telephone for another tele- phone Qjk Ending the first call and answering the waiting call Using Call WaitingDuring a Call Accepting a Waiting Call Camp-On Turning the Call Waiting Tone On and Off Preventing and Allowing Call Waiting Automatic Camp-On Retrieving a Parked Call Parking a Call Picking up Retrieving a Held Call Placing External Calls on Hold If the second party does not answer Conducting a ConferenceAdding Up to Five Parties To the Conference Initiator Only Removing Parties From the Conference Initiator Only Ending a Conference Initiator OnlyLeaving a Conference Activating Tone Dialing/DTMF Suffix-Dialing Ending Recording Recording CallsPlayback US Consult? UK Enquiry? Trunk Flash Busy Override Joining a Call in Progress Call Waiting Camp-On Activating this function Using Night AnswerDeactivating night answer Assigning Functions to Keys Saving Functions, Procedures and Appointments Headset Meaning of LED Signals for Saved Functions Mailbox Data I/O Service Procedure key? Assigning a Procedure Operating Steps to a Key UK Program another key? US Another key? Saving Appointments Appointments FunctionDeleting and checking a saved appointment Using Timed Reminders For all calls and the last one conducted Displaying and Assigning Call ChargesDisplaying Call Charges Not for U.S For the current call Displaying Call Charges for Another Telephone Not for U.S Dialing with Call Charge Assignment Turning Ringer Cutoff On and Off Private Sphere/SecurityTurning Do Not Disturb On and Off Caller ID Suppression Monitoring the room Monitoring a RoomActivating the telephone to be monitored Deactivating the telephone to be monitored Trace Call Identifying Anonymous Callers Not for U.S To lock and unlock the telephone Qjjor rjj o Locking Another Telephone to Prevent Unauthorized Use Saving Your PIN Sending a Message Using Other FunctionsCreating and Sending a Message Answering Messages Displaying and Deleting Messages You Have Sent Deleting Advisory Messages Leaving an Advisory Message Display Number of Waiting Calls and Overload Indication Using Another Telephone Like Your Own for a Call Logging off Time Mobility Deactivating indication Fax Details and Message on Answer- ing Machine Activating Functions for Another Tele- phone Call forwarding, code *1/#1 Æ Step by Step Using functions in Isdn via code dial- ing keypad dialing HiPath 3500/3550/3700/3750/3800 Only Telephone Data Service Ending communication with the application Communicating with PC Applications over a Csta InterfaceTemporarily interrupting communication with the application Resuming communication with the application 90=Control Relay On? Paging Radio Paging Not for U.SAnswering the page from the nearest telephone Turning Group Call On and Off Using Other Team Functions You belong to a hunt group or a group call Step by Step Accepting a Call for Another Member of Your Team Removing all telephones in call ringing group Activating and Deactivating a Ringing Group Logging on and off at the beginning and end of your shift Uniform Call Distribution UCDLogging on and off during your shift Requesting and activating a work time Turning the night service on and off for UCDDisplay the number of waiting calls Team and Executive/Secretary Functions With Trunk Keys Using Trunk KeysMeaning of LED Indications on Trunk Keys Retrieving the call Answering Calls With Trunk KeysMaking Calls with Trunk Keys Placing a call on hold Mulap Conference Release Switching Between Phone Calls on Multiple Trunks Forwarding Calls on Lines Meaning of LED Indications on the Forward Line Keys Ride Meaning of LED Indications on DSS Keys Using DSS KeysUsing DSS Keys to Answer Calls Calling a Team Member Directly Accepting a Call for Another Team Member Transferring a Call in ProgressJoining or Leaving a Group Call Only in an Executive/Secretary Group Transferring Calls Directly to the ExecutiveDeactivating ring transfer Testing the Telephone Functions Testing the TelephoneChecking the Key Assignment Qhk 112 Rhh Save/view/delete the telephones for the ringing group 115 Opening the Door Menu Function Description Different Displays HiPath 4000 Environment 118 Entering text via the keypad Entering Text on the TelephoneEntering text via external keyboard Labeling Key Fields Labeling, Documentation and Accessories Documentation Attaching a Station Number Label OptiPoint Display Module Accessories Echo Effect Fixing ProblemsTelephone Maintenance Troubleshooting Possible cause Responding to Error Messages on the ScreenPossible response If Delete other layer appears on the menu Contacts for Resolving Problems Call Index 127 128 129 130 Display Actively Menu Overview of Functions/Codes Alphabetical Overview of Functions/Codes Alphabetical Via With Inter 133 134 135 FCC Rules, Part ServiceFCC and Industry Canada Compliance FCC Certification and Requirements 137 Ringer Equivalence Number REN Equipment Attachment LimitationsEquipment Attachment Limitations Ref. No. A31003-H1012-C131-12-7619