Frequently asked questions
General problems with the washer
Problem | Possible cause | Solution |
The washer shakes | – The four feet are not | – Level the machine (see |
during the spin cycle. | resting evenly on the | Installation Instructions). |
| floor. |
|
| – The floor is not | – It is recommended that |
| properly reinforced. | the machine be installed |
|
| on a concrete base. |
There are unusual | There is not a fault. Lapping sounds at the beginning | |
sounds coming from | and end of the pump process are normal. | |
the drain pump. |
|
|
Large residues of | The water pressure is | – Check and clean the |
detergent remain in the | too low. | filters in the water inlet |
dispenser drawer. |
| hoses. |
|
| – Select the "Water plus" |
|
| Extra if desired. |
| Water softening | Clean the detergent |
| detergent additives tend | drawer. In the future add |
| to stick. | the detergent first and then |
|
| the water softener to the |
|
| compartment. |
The fabric softener is | The siphon tube is either | Clean the siphon tube, see |
not completely | incorrectly positioned or | "Cleaning and care- |
dispensed or too much | clogged. | Cleaning the detergent |
water remains in the |
| dispenser drawer". |
compartment . |
|
|
The display shows a | A different language was | Select the desired |
foreign language. | selected under | language. The flag symbol |
| leads you to the setting. | |
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