Frequently asked questions
Repairs to electrical appliances must only be carried out by a qualified and trained person in accordance with local and national safety regulations. Repairs and other work by unqualified persons could be dangerous.
The following section will help you avoid placing a service call by identifying issues you may encounter while operating the machine:
A wash program cannot be started
Problem | Possible cause | Solution |
The display remains off. | The washer has no | Possible fault: |
| power. | – the washer is not |
|
| connected to the electrical |
|
| supply. |
|
| – the circuit breaker has |
|
| tripped. |
When selecting the | The instructions in | Follow the instructions as |
"Spin" program, the | "Before using for the | described in "Before using for |
program does not start. | first time" were not | the first time". |
| followed. |
|
There is a fault | As long as an error | – Regard the display |
message in the display. | message is | messages. |
| displayed, a program | – Confirm by pressing the jog |
| cannot be started. | shuttle. |
The display is dark and | The machine goes | Press any direct select button. |
the "Start" light flashes | into "Standby" mode. | The Standby function will end. |
slowly. | The display shuts off |
|
| to save energy. |
|
|
|
|
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