Frequently asked questions
Poor wash results
Problem | Possible cause |
| Solution |
The laundry does | Liquid detergents do not | – | Use powder detergent |
not get clean with | contain bleaching agents. |
| containing bleach. |
liquid detergent. | Fruit, coffee and tea |
| (Be sure this is suitable |
| stains may not be |
| according the fabric care |
| removed. |
| labels of the laundry.) |
|
| – | Fill powder bleach in |
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| compartment and use a |
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| dispenser ball for the liquid |
|
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| detergent. |
|
| – | Never put liquid detergent |
|
|
| and bleach together in the |
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|
| same wash compartment. |
Laundry has a | – Not enough detergent | – | Add more detergent to |
gray sticky | was used to dissolve |
| laundry with grease stains or |
residue. | greasy deposits in |
| use a liquid detergent. |
| heavily soiled laundry. |
|
|
| – The laundry was soiled | – | Run a 140°F (60°C) program |
| with grease (oils, |
| with liquid detergent to clean |
| lotions). |
| the washer before using it for |
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|
| laundry again. |
There is white | The powder detergent | – | After drying, remove white |
detergent residue | was not completely |
| residues with a clothes |
on dark laundry. | dissolved because of |
| brush. |
| hard water. These | – | In the future, use liquid |
| residues are difficult to |
| detergent. |
| remove. |
|
|
Items with greasy | – Add a | ||
soiling are not | the |
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|
clean after a wash | – Use a powder detergent for the main wash. | ||
program. | Use detergent which is specially formulated for heavily | ||
| |||
| soiled work clothes. Contact the detergent manufacturer | ||
| for more information. |
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