Frequently asked questions
Opening the door during a power failure or when the drain is blocked
Disconnect the machine from the power supply.
Open the detergent dispenser drawer.
Remove the tool.
Open the lint trap door.
Machines with a drain pump
If the main drain hose is clogged, water will be retained in the machine
(max. 6.5 gal [30 l]).
Caution: If laundry has been washed at a high temperature, the water draining out of the machine will still be hot! Stop and allow it to cool before proceeding.
Place a 2 quart container under the drain tube.
Turn the lint trap lid counterclockwise. Do not remove it. About 2 quarts of water will drain out of the hose.
If additional water remains in the machine, tighten the lint trap lid and empty the container. Repeat as necessary.
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