Frequently asked questions
The burner does not ignite after several attempts.
Possible fault
Solution
Disconnect the appliance from the electrical supply for a few seconds. If the problem persists, check if:
–The burner is assembled incorrectly.
–The gas valve is closed.
–The burner is wet and soiled.
–The flame slits are dry and unblocked
–Reassemble the burner as shown in "Cleaning and Care - Burners".
–Open the gas valve.
–Clean the burners. See "Cleaning and Care".
–Dry the igniters.
The flame goes out after being lit.
Possible fault | Solution |
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The flames are not touching the ignition safety control. Check if:
–The burner is assembled incorrectly.
–There is no soiling on the ignition safety control.
–Reassemble the burner as shown in "Cleaning and Care - Burners".
–See "Cleaning and Care".
The flame appears different than usual.
Possible fault | Solution |
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The burner is assembled incorrectly. | Reassemble the burner as shown in |
| "Cleaning and Care - Burners". |
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The flame goes out during operation. |
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Possible fault | Solution |
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The burner is assembled incorrectly. | Reassemble the burner as shown in |
| "Cleaning and Care - Burners". |
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