Poor cleaning results, Frequently asked questions

Frequently asked questions

Poor cleaning results

Issue	Possible fault	Solution
The dishes are not	The dishes were not loaded	See "Loading the
clean.	correctly.	dishwasher".
	The program was not	Select a more intensive
	powerful enough.	program, see "Program
		Guide".
	Stubborn but normal soiling	Use the function "Adjust
	(e.g. tea).	Sensor Wash".
		See "Settings J - Adjust
		Sensor Wash".
	Not enough detergent was	Use more detergent, see
	dispensed.	"Adding detergent".
	The spray arms are blocked	Turn the spray arm and
	by items.	rearrange the dishes if
		necessary.
	The triple filter is clogged or	Clean the filter and insert it
	not correctly inserted. The	correctly, see "User
	spray arm jets may be	Maintenance Instructions".
	clogged.
	The drain pump or the	Clean the drain pump and
	non-return valve is blocked.	the non-return valve. See
	Wash water will run back	"User Maintenance
	into the wash cabinet.	Instructions".
There are smears on	The rinse aid dosage is set	Reduce the dosage. See
glasses and cutlery,	too high.	"Settings J - Rinse aid".
bluish sheen on the
surface of glasses
and a film that can
be wiped off.