Frequently asked questions
Issue | Possible fault | Solution | |
Glasses are | Detergent deposits. | Use a different detergent. | |
discolored and the |
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film cannot be wiped |
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off. |
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Clouding or etching | Possible causes may be : | See the relevant section of | |
on glasses. | excessive rinse aid, | this manual to: | |
| incorrect water hardness | – adjust the rinse aid | |
| level set, type and amount |
| dosage, |
| of detergent,. | – | adjust the water hardness |
| Any one or a combination | ||
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| level, | |
| of these faults may be to |
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| – | change the type and/or | |
| blame. | ||
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| adjust the amount of | |
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| detergent used, |
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| – | connect the dishwasher to |
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| a cold water supply. |
Glasses are dull and | Glasses are not | There is no remedy. Only | |
discolored, film | dishwasher safe. | wash dishwasher safe | |
cannot be wiped off. |
| glasses in the dishwasher. | |
Tea or lipstick stains | The wash temperature of | Select a program with a | |
have not been | the selected program was | higher temperature. | |
completely removed. | too low. |
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| The detergent has a low | Use a different detergent. | |
| bleaching effect. |
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Plastics are | Natural dyes e.g. from | Use more detergent, see | |
discolored. | vegetables may be the | "Adding detergent". | |
| cause. Not enough | Discoloration is permanent. | |
| detergent was used to |
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| break down natural dyes. |
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There are rust stains | The affected items are not | There is no remedy. Only | |
on cutlery. | corrosion resistant. | wash dishwasher safe cutlery | |
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| in the dishwasher. | |
| No program was run after | Start the "Express" program | |
| refilling salt. Salt residuals | (with the "Turbo" option) | |
| got in the wash cycle. | without a load after refilling | |
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| salt. | |
| The salt container lid was | Reseat and screw the lid on | |
| not screwed on properly. | firmly. |
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