Frequently asked questions
The door to the freezer section will not open.
Possible fault | Solution |
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This is not a fault. | Wait a few minutes, then try again. It |
The suction caused by opening and | should now open without force. |
closing the door too many times in |
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succession prevents it from opening. |
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The compressor kicks on very frequently and for too long. | |
The ventilation slits are covered or | Clean with a vacuum or brush. |
dusty. |
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The doors have been opened too | Once the fridge/freezer gets down to |
frequently, or a large amount of fresh | the set temperature the compressor will |
food has been put in at once for | turn off. |
freezing. |
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The door is not closed. | Check that the doors have been closed |
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The compressor runs continuously. |
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To save energy, the compressor runs at a lower speed, but for longer, when less cooling is required. This is not a fault.
The appliance will not turn off.
The safety lock has been activated. (See "Safety Lock".)
The interior lighting of the refrigerator section is not working.
The refrigerator door has been left | The lighting turns itself off automatically |
open for too long. | after approx. 15 minutes. |
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If the lighting does not come on when | Contact Miele Technical Service. |
the door is opened briefly, but the | The LED lighting should only be |
temperature display is working, then | repaired/replaced by a Miele service |
the lighting is defective. | technician. Danger of injury or damage. |
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The floor of the refrigerator is wet.
The drain hole is blocked.
Clean the condensate channel and drain hole.
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