Frequently asked questions
,Repairs should only be carried out by an authorized technician in accordance with local and national safety regulations. Unauthorized repairs could cause injury or appliance damage. The manufacturer cannot be held responsible for unauthorized work.
What if the cooktop or the burners cannot be turned on?
Possible fault | Fix |
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The Safety Lock is activated. | Deactivate the safety lock. |
| See "Safety lock". |
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The main fuse has blown. | Check the main fuse. |
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What if the burner does not heat up but can be turned on and a power level can be selected?
Possible fault | Fix |
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The cooktop is in the demo mode. | Call Miele Technical Service. |
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What if the cooktop turns off during use, a tone sounds and the residual heat indicator or a flashing F appears?
Possible fault | Fix |
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The burner was on for too long or | See "Safety |
the touch controls are covered. |
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What if a heating element turns off then on again?
Possible fault | Fix |
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The overheating protection has | See "Overheating protection". |
activated. |
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What if food does not cook when using auto-heat?
Possible fault | Fix |
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The pot or pan does not transfer | Use the correct pots and pans, see |
heat properly. | "Selecting cookware". |
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Large amounts of food are | Select a higher continued power level. |
cooked. |
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