General problems
Problem Possible cause Remedy
The washer shakes
during spin cycles.
The feet are not
leveled.
Even out the feet so the
washer is stable, and
tighten the nuts.
The washer didn't spin
the laundry properly, and
it is still wet.
There was an
imbalance during the
final spin cycle and
the spin speed was
automatically
reduced.
It is best to include a mix of
large and small items in the
washer, so the laundry will
distribute evenly. Re-
arrange the laundry and
start Spin program.
There pump is making
unusual noises.
This is not a fault. Slurping noises are normal when
the pump starts and finishes.
A lot of detergent is left
behind in the detergent
compartment.
The water pressure is
too low.
– Clean the water inlet filter.
– Consider using the
Sensitive option.
Powdered detergents
used along with water
softeners tend to
clump.
Clean the detergent
compartment and, in the
future, first load the
detergent into the
compartment, followed by
the water softener.
Some fabric softener
remains behind in the
compartment, or there is
too much water in the
§compartment.
The siphon tube is
clogged or not
positioned correctly.
Clean the siphon (see
"Cleaning and care -
Cleaning the dispenser
drawer").
A foreign language
appears in the display.
A different language
has been selected in
the "Programmable
functions - Language
J" menu.
Select the language you
prefer. Use the flag symbol
as a guide.
Troubleshooting
36