Troubleshooting
General problems
Problem | Possible cause | Remedy |
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The washer shakes | The feet are not | Even out the feet so the |
during spin cycles. | leveled. | washer is stable, and |
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| tighten the nuts. |
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The washer didn't spin | There was an | It is best to include a mix of |
the laundry properly, and | imbalance during the | large and small items in the |
it is still wet. | final spin cycle and | washer, so the laundry will |
| the spin speed was | distribute evenly. Re- |
| automatically | arrange the laundry and |
| reduced. | start Spin program. |
There pump is making | This is not a fault. Slurping noises are normal when | |
unusual noises. | the pump starts and finishes. | |
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A lot of detergent is left | The water pressure is | – Clean the water inlet filter. |
behind in the detergent | too low. | – Consider using the |
compartment. |
| Sensitive option. |
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| Powdered detergents | Clean the detergent |
| used along with water | compartment and, in the |
| softeners tend to | future, first load the |
| clump. | detergent into the |
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| compartment, followed by |
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| the water softener. |
Some fabric softener | The siphon tube is | Clean the siphon (see |
remains behind in the | clogged or not | "Cleaning and care - |
compartment, or there is | positioned correctly. | Cleaning the dispenser |
too much water in the |
| drawer"). |
compartment. |
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A foreign language | A different language | Select the language you |
appears in the display. | has been selected in | prefer. Use the flag symbol |
| the "Programmable | as a guide. |
| functions - Language |
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| " menu. |
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