Customer service

Repairs

For faults you cannot remedy yourself, please contact:

your Miele dealership or

the Miele Factory Repair Service.

The telephone number for the Factory Repair Service is listed at the back of these operating instructions.

When contacting Customer Service, you will need to quote the model and serial number of your appliance. This information can be found on the data plate, above the porthole glass when the door is open.

Program updates (PC)

The PC optical interface is used by Customer Service to transfer program updates (PC = Program Correction).

This information is used to integrate future developments in detergents, fabrics and wash procedures into your appliance.

Miele will give timely notification of Program updates.

Warranty conditions and warranty period

The washer comes with a two-year warranty.

Further warranty information can be found in your warranty booklet.

Additional accessories

Optional accessories for this washer are available from your Miele dealer or from Miele Customer Service.

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Miele W 1612 operating instructions Customer service, Repairs, Program updates PC, Warranty conditions and warranty period