Problem solving guide
The machine shakes during the spin cycle
If this is a new installation, check to see that the transport struts have been removed from the back of the washer. If this occurs on an existing washer, the most likely cause is that the machine’s four feet are not resting securely on the floor. Level the machine as shown on page 37.
Weak floorboards not only lead to ex- cessive noise but also to shaking dur- ing the spin cycle (see page 35 for ad- vice).
The laundry is too wet or the machine does not spin at all
The selected spin speed was too low.
The machine was not able to distrib- ute the laundry load evenly. To pro- tect the machine, the laundry was spun at a reduced speed or not at all.
Large items which tangle or roll up in the drum (e.g. bath mats) can cause an imbalance during the spin cycle. For safety reasons, the machine does not spin if this is the case. At- tempts to build up spin speed are re- peated, however, until the time allo- cated to spinning has expired.
It is therefore important to wash mixed loads consisting of large and small items.
The lint trap may be clogged. Clean the filter and the pump as described on pages
Opening the drum door in the event of a power failure
Turn off the washing machine.
Open the drain pump access panel and drain off any water as described on page 26.
Pull down the ring in the upper right corner of the access area, and the door will open.
Always make sure the drum is sta- tionary before reaching in to remove laundry. Reaching into a moving drum is extremely dangerous.
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