Frequently asked questions
General problems with the washer
Issue | Possible cause | Solution |
The washer shakes | The four feet are not | Level the machine see, |
during the spin cycle. | resting evenly on the | "Installation - Leveling the |
| floor. | Washer". |
There are unusual | There is no fault. Lapping sounds at the beginning | |
sounds coming from | and end of the pump process are normal. | |
the drain pump. |
|
|
Large residues of | The water pressure is too | Rinse the water intake |
detergent remain in the | low. | hose filter under running |
dispenser drawer. |
| water and carefully |
|
| remove any large |
|
| particles. |
| Water softeners tend to | Clean the detergent |
| clump. | drawer. In the future add |
|
| the detergent first, then |
|
| the water softener. |
The fabric softener is | The siphon tube is either | Clean the siphon tube, see |
not completely | positioned incorrectly or | "Cleaning and care - |
dispensed or too much | clogged. | Cleaning the detergent |
water remains in the |
| drawer". |
compartment |
|
|
"Softener". |
|
|
There is an odor from | Only low temperature | Start the program |
the drum. | programs were used. | "Sanitize" without laundry |
|
| or any program with |
|
| bleach. |
|
|
|
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