Frequently asked questions
Unsatisfactory wash results
Issue |
| Possible cause |
| Solution |
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The laundry is not | Liquid detergents do not | – | Use powder detergents | |
clean enough when | contain bleaching |
| containing bleach. | |
using liquid | agents. Fruit, coffee and | – | ||
detergent. | tea stains may not be |
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| removed. |
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Laundry has a gray | – | Not enough detergent | – Add more detergent to | |
sticky residue. |
| was used to dissolve |
| laundry with grease stains or |
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| greasy deposits on |
| use a liquid detergent. |
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| heavily soiled laundry. | – Run the "Sanitize" program | |
| – | The laundry was |
| without laundry using liquid |
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| soiled with grease, |
| detergent to clean the |
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| e.g. oils, lotions, etc. |
| washer before using it for |
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| laundry again. |
There is white | The detergent has not | – After drying, remove white | ||
detergent residue | completely dissolved |
| residues with a clothes | |
on dark laundry. | because of hard water. |
| brush. | |
| These residues are | – In the future add a water | ||
| difficult to remove. |
| softener to the detergent. | |
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